Word 2007 freezes when opening a email attachment

[Brad]

When I try to open a word attachment from my outlook mail word freezes and I
have to close the program. When I open a word document from my files I have
no problems. I ran diagnostic and it said there are no problems.

 

[Doug Robbins - Word MVP via msnews]

Try saving the attachment and then opening it. It could well be a problem
with the attachment.

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP, originally posted via msnews.microsoft.com

 

[Brad]

Word freezes on all outlook attachments to word from multiple users.
I have uninstalled word and reinstalled.
I have updated my word and computer with the latest maintenance.

any ideas?

 

[Doug Robbins - Word MVP on news.microsoft.com]

Have you tried saving the attachment and then using File>Open in Word to
open it?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP, originally posted via msnews.microsoft.com