Word 2007 in Windows 7 not responding...

[Stephywephy]

I've tried it all and nothing seems to work. Every time I click on ANY pop-up
window in Word, whether to save as, for fonts or simply for paragraph styles,
Microsoft Word goes into "not responding" mode. This issue does not show up
in any other Microsoft Office program... Help?

 

[Herb Tyson [MVP]]

The first thing I would try is to start Word with the /a switch and see if
it work normally. To start with the /a switch, click Windows' start button,
type winword /a, and press Enter.

If it works okay that way, then close Word and reopen normally and see if
the problem is resolved.

If not, the usual suspects are:

1. Corrupted Normal.dotm file. Try renaming or deleting this file--Word will
create a new one automatically. In Windows 7, it usually would be found
here: C:\Users\[user name]\AppData\Roaming\Microsoft\Templates

2. Corrupted Data key in the registry. Try deleting the Data key. Word will
create a new one automatically. In Word 2007, it's here:

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data


3. Misbehaving add-in. Start Word as administrator, and disable all add-ins.
Close Word, then restart Word, and see if it now closes normally. If it
does, then re-enable add-ins one at a time to see if the problem is
associated