Word 2007 Mailings > Envelope > Address dropdown list

[Frank C]

When I wish to print an envelope address. I get the address from Outlook 2003
I open Word 2007, Choose Mailings and click Envelopes.
On the envelopes and Labels screen I click the small book image on the
Delivery line. I get a small screen "Choose Profile". It shows the Profile
Name "Outlook"
I get the following error:
" The address list could not be displayed. The contacts folder associated
with this address list could not be opened, it may have been moved or
deleted, or you do not have permissions.
For information on how to remove this folder from the outlook address book,
see Microsoft Office Outlook Help."
I respond with OK
Now, I get a box that is titled "Select Name"
I click the dropdown arrow under show names from the:
and get three choices. The first is "Outlook Address Book. The second is
Contacts
The third is also Contacts, The first one says there are no addresses. the
second gives the error above. The third entry works!
It gives me the address from outlook to select the one that I want.
How do I get rid of the first two entries that don't work?
I could not figure this out from outlook help.
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Frank C
Dell Inspiron 530S
Win Vista Ultimate 64 bit SP1
Dell studio laptop
Win Vista Ultimate 64 bit SP1
HP Photosmart D7260

 

[Graham Mayor]

From Outlook, Tools > Email accounts > view or change address books. Delete
the unwanted entries. In fact it might be a plan to delete all the entries -
and add back Outlook Address Book. This should restore the links.

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Graham Mayor - Word MVP


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[Frank C]

Thanks for the reply Graham,
When I follow your instructions and get to the screen for Email accounts it
says:
"You can select an account and change it's settings or remove it."
Ther are no entries in the box to select or remove. My problem is not
related to email, I do not use outlook for email I use Windows live mail. The
problem relates to using outlook addresses on envelopes in Word.

Do you have additional suggestions?
Thanks
--
Frank C
Dell Inspiron 530S
Win Vista Ultimate 64 bit SP1
Dell studio laptop
Win Vista Ultimate 64 bit SP1
HP Photosmart D7260

 

[Graham Mayor]

Your problem IS related to e-mail. In order to use Outlook addresses in
Word, Outlook must be the default e-mail application in Windows.It will nlt
work with Windows Live Mail as default e-mail application.
It was not the e-mail account I asked you to remove but the Outlook Address
Book.

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Graham Mayor - Word MVP


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[Frank C]

Graham,
Thank you for insisting that I follow your instructions.
I removed the Outlook Address Book entry and clicked finish
Then, I repeated the process that you specified and put it back.
Now, My Word access to the outlook addresses is seamless. I no longer get
the errors, there is only one entry in the dropdown and I go directly to the
outlook Address Book for the addresses that I need.
This has been an annoyance for a long time.
I am happy to have it fixed
Thank You Very Much
Frank C
Dell Inspiron 530S
Win Vista Ultimate 64 bit SP1
Dell studio laptop
Win Vista Ultimate 64 bit SP1
HP Photosmart D7260

 

[Graham Mayor]

Appreciative donations to my web site are always welcome

Glad you managed to get there in the end. However I am puzzled that you can
access the address book from Outlook 2003 in Word 2007 when you are not
using Outlook as default e-mail application. You won't be able to do that if
you upgrade (and it is an upgrade) to Outlook 2007.

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Graham Mayor - Word MVP


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[Frank C]

Graham,
Again you are correct. I do have Outlook set as the default mail client. I
just don't use it. I was using Thunderbird for a long time until I started
having conflicts with my security programs. Then, when I got my new computer,
the Inspiron 530s, I was satisfied with Windows Live Mail. The Office suite
that I got did not include Outlook so I continued to use the old 2003
Outlook. I do like it's address book and the notes feature. I wish we had a
universal address book to use with any email client AND for Word snail mail.
Thank You for the help and your attention to detail
Frank C
Dell Inspiron 530S
Win Vista Ultimate 64 bit SP1
Dell studio laptop
Win Vista Ultimate 64 bit SP1
HP Photosmart D7260