Word 2007 Malfunction after Auto-Update

[Tom Frederiksen]

I have used Word 2007 on Windows Vista for 2 months without problems.

After an automatic update on 18th May - the only event since I last used
Word without problems - Word acted very strangely:
1) Will not open documents, when started with double-click - only from
within the program
2) All buttons seem working, but I cannot access the document text or scroll
up/down
3) In Word settings only the defauls sheet "Popular" is accessible.
4) etc. - it does not work.!
I have uninstalled and reinstalled it - no go.

An strangely enough, if I try to recreate the system to the "before 18.05"
version, that or any other saved configuration fails to load..

Anyone seen the same problem??
rgds./Tom

 

[Terry Farrell]

These symptoms are all saying that you either have a trial version that has
expired, a beta version that has expired or you haven't activated the
product as it is locked out. If you have a genuine version and it has been
activated, then call Microsoft and report the problem. All Windows and
Office problems caused by Microsoft updates are free of charge.

 

[Tom Frederiksen]

Thank you, Terry.
However, my Office Pro 2007 is fully registered and activated - and has been
for a long time.
This problem (World only..) came right out of the blue - and has been
reported to Microsoft, but
they do not help anyone over the weekend, so work came to grinding holt..
Hence the cry for help. Guess I have to wait patiently...!
rgds./Tom