Word 2007 mouse problem

[Bernard Liengme]

When I type a sentence and then click somewhere inside, the insertion marker
does not relocate the clicked place. Nor can the left mouse button be used
to scroll thru the doc although the mouse wheel can.

In Ribbon, I can use the mouse to open tabs etc, but In Word Options I
cannot open anything but the top tab.

When I close Word (even immediately after opening it and typing nothing) I
get an error message that MS Word has stopped working.

The problem occurs with the laptop's touchpad, and with two different mice.
I have reinstall Office 2007.

Any suggestions gratefully received

 

[Terry Farrell]

It sounds like you left Word running whilst an automatic update event
happened which corrupted the Word Data Key. You need to run Regedit,
navigate to the following key and delete it. Word will create a new key when
it is next started.

Word DataKey

HKEY_CURRENT_USER\Software\Microsoft\Office\version number\Word\Data

 

[Bernard Liengme]

Thanks for quick answer. When I get to Data there are three entries:
(default) REG-SZ "value not set"
Setting REG-BINARY a long key value
Toolbars REG-BINARY a long key value

Looks like I should delete "Settings" - is this correct?
Do I just delete the Data (the long key) of the entire entry?

Bernard V Liengme
remove caps from email

 

[Bernard Liengme]

I was not thinking correctly when I wrote that. The things I mentioned are
sub-keys. Your suggestion was to delete the Data key itself. I have done
this and now all is well .
Many, many thanks

 

[Terry Farrell]

Your welcome.

Terry

I was not thinking correctly when I wrote that. The things I mentioned are
sub-keys. Your suggestion was to delete the Data key itself. I have done
this and now all is well .
Many, many thanks