Word 2007 not opening after SP1

[Bob]

Having an issue with word after installing the SP1 bits. WHen i double
click a document in one of my folders the doc will not open but a word.exe
process shows up in my Task List. Event ID's 7001, 7002 and 7003 indicating
Winword.exe fault are in my event logs but there is now indicator to the
issue via the message.

Other symptoms:
I can open a fresh word docuemt and from there i can click open and select
any of my existing word documents and they open fine.... Scroll bar does not
work and clicking the Orb and going to Word options only allow me to look at
the "popular" settings.. all other settings will not function or are not
responsive to mouse over.

This was all working fine until SP1. I uninstalled Office Ultimate and did
a shut down and reinstall and the symptoms are still present without SP1. I
tried to rename normal.dotm then reopen word to create a new instance but
this also did not work. I also changed the file association to open with
notepad.... then switched it back to Word and again no success. Im stumped..
anyone have any idea or see this before?

 

[Terry Farrell]

Are you able to open in Safe Mode. From Start Run (Winkey+R) type in

winword /a

and press enter. Has Word opened?

 

[Bob]

Hi Terry,
Yes it opens with no issue that way. And when i open it with this method i
am able to move through all the available Word Options. Opening a doc from
Explorer or from the desktop still yealds no results.

Bob Fox [MVP Windows SharePoint Services]

 

[Terry Farrell]

Unfortunately, if you change options in Safe Mode, the changes won't be
saved.

What Safe Mode has proved is that either normal.dotm or the printer driver
is corrupt (or the latter possibly incompatible) or you have an incompatible
third party add-in. There's nothing wrong with Word itself.

Terry

Hi Terry,
Yes it opens with no issue that way. And when i open it with this method
i
am able to move through all the available Word Options. Opening a doc
from
Explorer or from the desktop still yealds no results.

Bob Fox [MVP Windows SharePoint Services]

Are you able to open in Safe Mode. From Start Run (Winkey+R) type in

winword /a

and press enter. Has Word opened?

 

[Bob]

Ok Understand... so lets take it from the point of normal.dotm is corrupt.
What do you recomend for repair from that scenaro? Thanks

Unfortunately, if you change options in Safe Mode, the changes won't be
saved.

What Safe Mode has proved is that either normal.dotm or the printer driver
is corrupt (or the latter possibly incompatible) or you have an incompatible
third party add-in. There's nothing wrong with Word itself.

Terry

Hi Terry,
Yes it opens with no issue that way. And when i open it with this method
i
am able to move through all the available Word Options. Opening a doc
from
Explorer or from the desktop still yealds no results.

Bob Fox [MVP Windows SharePoint Services]

Are you able to open in Safe Mode. From Start Run (Winkey+R) type in

winword /a

and press enter. Has Word opened?

--
Terry Farrell - MS Word MVP

Having an issue with word after installing the SP1 bits. WHen i
double
click a document in one of my folders the doc will not open but a
word.exe
process shows up in my Task List. Event ID's 7001, 7002 and 7003
indicating
Winword.exe fault are in my event logs but there is now indicator to
the
issue via the message.

Other symptoms:
I can open a fresh word docuemt and from there i can click open and
select
any of my existing word documents and they open fine.... Scroll bar
does
not
work and clicking the Orb and going to Word options only allow me to
look
at
the "popular" settings.. all other settings will not function or are
not
responsive to mouse over.

This was all working fine until SP1. I uninstalled Office Ultimate and
did
a shut down and reinstall and the symptoms are still present without
SP1.
I
tried to rename normal.dotm then reopen word to create a new instance
but
this also did not work. I also changed the file association to open
with
notepad.... then switched it back to Word and again no success. Im
stumped..
anyone have any idea or see this before?

 

[Bob]

Found the link you published on this problem but the link is failing to open:
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm

Can you verify please? Thanks

Unfortunately, if you change options in Safe Mode, the changes won't be
saved.

What Safe Mode has proved is that either normal.dotm or the printer driver
is corrupt (or the latter possibly incompatible) or you have an incompatible
third party add-in. There's nothing wrong with Word itself.

Terry

Hi Terry,
Yes it opens with no issue that way. And when i open it with this method
i
am able to move through all the available Word Options. Opening a doc
from
Explorer or from the desktop still yealds no results.

Bob Fox [MVP Windows SharePoint Services]

Are you able to open in Safe Mode. From Start Run (Winkey+R) type in

winword /a

and press enter. Has Word opened?

--
Terry Farrell - MS Word MVP

Having an issue with word after installing the SP1 bits. WHen i
double
click a document in one of my folders the doc will not open but a
word.exe
process shows up in my Task List. Event ID's 7001, 7002 and 7003
indicating
Winword.exe fault are in my event logs but there is now indicator to
the
issue via the message.

Other symptoms:
I can open a fresh word docuemt and from there i can click open and
select
any of my existing word documents and they open fine.... Scroll bar
does
not
work and clicking the Orb and going to Word options only allow me to
look
at
the "popular" settings.. all other settings will not function or are
not
responsive to mouse over.

This was all working fine until SP1. I uninstalled Office Ultimate and
did
a shut down and reinstall and the symptoms are still present without
SP1.
I
tried to rename normal.dotm then reopen word to create a new instance
but
this also did not work. I also changed the file association to open
with
notepad.... then switched it back to Word and again no success. Im
stumped..
anyone have any idea or see this before?

 

[Terry Farrell]

Bob

Try it again as it opens OK for me now. There may have been a server glitch
when you tried.

Terry

Found the link you published on this problem but the link is failing to
open:
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm

Can you verify please? Thanks

Unfortunately, if you change options in Safe Mode, the changes won't be
saved.

What Safe Mode has proved is that either normal.dotm or the printer
driver
is corrupt (or the latter possibly incompatible) or you have an
incompatible
third party add-in. There's nothing wrong with Word itself.

Terry

Hi Terry,
Yes it opens with no issue that way. And when i open it with this
method
i
am able to move through all the available Word Options. Opening a doc
from
Explorer or from the desktop still yealds no results.

Bob Fox [MVP Windows SharePoint Services]

:

Are you able to open in Safe Mode. From Start Run (Winkey+R) type in

winword /a

and press enter. Has Word opened?

--
Terry Farrell - MS Word MVP

Having an issue with word after installing the SP1 bits. WHen i
double
click a document in one of my folders the doc will not open but a
word.exe
process shows up in my Task List. Event ID's 7001, 7002 and 7003
indicating
Winword.exe fault are in my event logs but there is now indicator to
the
issue via the message.

Other symptoms:
I can open a fresh word docuemt and from there i can click open and
select
any of my existing word documents and they open fine.... Scroll bar
does
not
work and clicking the Orb and going to Word options only allow me to
look
at
the "popular" settings.. all other settings will not function or are
not
responsive to mouse over.

This was all working fine until SP1. I uninstalled Office Ultimate
and
did
a shut down and reinstall and the symptoms are still present without
SP1.
I
tried to rename normal.dotm then reopen word to create a new
instance
but
this also did not work. I also changed the file association to
open
with
notepad.... then switched it back to Word and again no success. Im
stumped..
anyone have any idea or see this before?

 

[Bob]

It finally came up thanks. And for some reason and I did nothing here.... so
did word. Bad part about this is "I DID NOTHING" troubleshooting at its
best.

Thanks for the help Terry see you at summit

Bob

Try it again as it opens OK for me now. There may have been a server glitch
when you tried.

Terry

Found the link you published on this problem but the link is failing to
open:
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm

Can you verify please? Thanks

Unfortunately, if you change options in Safe Mode, the changes won't be
saved.

What Safe Mode has proved is that either normal.dotm or the printer
driver
is corrupt (or the latter possibly incompatible) or you have an
incompatible
third party add-in. There's nothing wrong with Word itself.

Terry

Hi Terry,
Yes it opens with no issue that way. And when i open it with this
method
i
am able to move through all the available Word Options. Opening a doc
from
Explorer or from the desktop still yealds no results.

Bob Fox [MVP Windows SharePoint Services]

:

Are you able to open in Safe Mode. From Start Run (Winkey+R) type in

winword /a

and press enter. Has Word opened?

--
Terry Farrell - MS Word MVP

Having an issue with word after installing the SP1 bits. WHen i
double
click a document in one of my folders the doc will not open but a
word.exe
process shows up in my Task List. Event ID's 7001, 7002 and 7003
indicating
Winword.exe fault are in my event logs but there is now indicator to
the
issue via the message.

Other symptoms:
I can open a fresh word docuemt and from there i can click open and
select
any of my existing word documents and they open fine.... Scroll bar
does
not
work and clicking the Orb and going to Word options only allow me to
look
at
the "popular" settings.. all other settings will not function or are
not
responsive to mouse over.

This was all working fine until SP1. I uninstalled Office Ultimate
and
did
a shut down and reinstall and the symptoms are still present without
SP1.
I
tried to rename normal.dotm then reopen word to create a new
instance
but
this also did not work. I also changed the file association to
open
with
notepad.... then switched it back to Word and again no success. Im
stumped..
anyone have any idea or see this before?

 

[Terry Farrell]

Computers!

Terry

It finally came up thanks. And for some reason and I did nothing here....
so
did word. Bad part about this is "I DID NOTHING" troubleshooting at its
best.

Thanks for the help Terry see you at summit

Bob

Try it again as it opens OK for me now. There may have been a server
glitch
when you tried.

Terry

Found the link you published on this problem but the link is failing to
open:
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm

Can you verify please? Thanks

:

Unfortunately, if you change options in Safe Mode, the changes won't
be
saved.

What Safe Mode has proved is that either normal.dotm or the printer
driver
is corrupt (or the latter possibly incompatible) or you have an
incompatible
third party add-in. There's nothing wrong with Word itself.

Terry

Hi Terry,
Yes it opens with no issue that way. And when i open it with this
method
i
am able to move through all the available Word Options. Opening a
doc
from
Explorer or from the desktop still yealds no results.

Bob Fox [MVP Windows SharePoint Services]

:

Are you able to open in Safe Mode. From Start Run (Winkey+R) type
in

winword /a

and press enter. Has Word opened?

--
Terry Farrell - MS Word MVP

Having an issue with word after installing the SP1 bits. WHen i
double
click a document in one of my folders the doc will not open but a
word.exe
process shows up in my Task List. Event ID's 7001, 7002 and 7003
indicating
Winword.exe fault are in my event logs but there is now indicator
to
the
issue via the message.

Other symptoms:
I can open a fresh word docuemt and from there i can click open
and
select
any of my existing word documents and they open fine.... Scroll
bar
does
not
work and clicking the Orb and going to Word options only allow me
to
look
at
the "popular" settings.. all other settings will not function or
are
not
responsive to mouse over.

This was all working fine until SP1. I uninstalled Office
Ultimate
and
did
a shut down and reinstall and the symptoms are still present
without
SP1.
I
tried to rename normal.dotm then reopen word to create a new
instance
but
this also did not work. I also changed the file association to
open
with
notepad.... then switched it back to Word and again no success.
Im
stumped..
anyone have any idea or see this before?