B
Berly
If I'm lucky enough to see the file's content when I open it in Word 2007,
the scroll bars on the main document interface, and the "outlook bar" on such
pages as the options pages are effectively frozen.
They "light up" as my mouse moves over them, but they fail to respond to
mouse clicks, and cannot be selected so as to interact with them with a
keyboard.
In the case of the "outlook bar", I can tab over to it, but even the
keyboard is unable to get it to do anything - ie if I click up / down arrows,
no other "button" is selected. Clicking on other buttons is equally useless.
Again, the controls themselves appear "enabled" and respond passively to the
mouse hovering. But I cannot interact with them at all, which makes Word
2007 essentially useless.
When I exit Word 2007, then it crashes and restarts itself... which will
crash when I close that instance down, ad nauseam (I have to cancel it when
it tries to restart or this will go on forever).
HELP! Thanks.
the scroll bars on the main document interface, and the "outlook bar" on such
pages as the options pages are effectively frozen.
They "light up" as my mouse moves over them, but they fail to respond to
mouse clicks, and cannot be selected so as to interact with them with a
keyboard.
In the case of the "outlook bar", I can tab over to it, but even the
keyboard is unable to get it to do anything - ie if I click up / down arrows,
no other "button" is selected. Clicking on other buttons is equally useless.
Again, the controls themselves appear "enabled" and respond passively to the
mouse hovering. But I cannot interact with them at all, which makes Word
2007 essentially useless.
When I exit Word 2007, then it crashes and restarts itself... which will
crash when I close that instance down, ad nauseam (I have to cancel it when
it tries to restart or this will go on forever).
HELP! Thanks.