Word 2007 Professional Document Will Not Open Documents or Close

[ocurfie]

I try clicking on a document on the desktop to open it in Word. Word starts,
but there is no document, not even a blank one. I can open documents from
inside of Word, but that's it. When I then try to close word (no problems
saving), it ALWAYS says that Word is not responding and it is searching for
errors. It never finds an answer and eventually asks if I just want to shut
the program. Also, my microsoft wireless mouse does not fully work either!

 

[Terry Farrell]

Do you have an HP printer set as the default printer?

 

[ocurfie]

Yes.

Do you have an HP printer set as the default printer?

 

[Terry Farrell]

Try switching to a different printer. If you don't have another, simply
install one from the Windows CD - a LaserJet 4 will suffice for tests - and
set it a the Windows Default printer. Test again now. If it works OK, go to
the HP support site and report the problem with the printer driver. There
have been many many problems with recent HP drivers for both Multi-function
and Inkjets.

 

[ocurfie]

I just decided to can it and go back to my Office 2003. I uninstalled the
printer, the drivers, and everything associated with Photosmart, as well as
office. I re-installed Office, and had the same problem. So, I'll just live
with 2003 for a bit unless you have any other ideas. Thanks!

 

[Terry Farrell]

Have you installed another default printer?

Terry