Word 2007 - Save as PDF - This file is in use by another applicati

[jlk-office]

I have MS Office 2007 Small Business running on Vista Home Premium.

For months I have been using the "Save as PDF/XPS" option to save my word
documents as PDF files.

All of a sudden (started just yesterday 9/5/2008), when I click on the
publish button within the "save as PDF dialog", I get the error:

"This file is in use by another application or user."

- I have tried creating a new word document and I still get this error when
I try to save-as pdf.
- I have tried opening a document that previously was able to be
saved-as-a-pdf, and it no longer works either.
- I have tried saving from other office applications (excel, powerpoint)
that also get errors now.
- I have rebooted
- I have searched for read lock files to no avail

I have not personally installed any new software that I recall between when
this worked and stopped working for me.

As far as I can tell there have been no updates explicitly for save-as-pdf
in office [from automatic updates].

Has anyone else had this issue or think they know what is happening?

Thanks.

 

[Bob Buckland ?:-\)]

Hi JLK,


This can occur if the Adobe Reader or other PDF viewer is open.

Do you get the same error if you change the name and folder to save the file to?

Is that the only feature not working?

If you hold the ctrl key when starting Word (safe mode) do you get the same result?

Are there any disabled items listed in
Office Button=>Word Options=>Add-ins?


Have you run the diagnostics from
Office Button=>Word Options=>Resources?

=============
I have MS Office 2007 Small Business running on Vista Home Premium.

For months I have been using the "Save as PDF/XPS" option to save my word
documents as PDF files.

All of a sudden (started just yesterday 9/5/2008), when I click on the
publish button within the "save as PDF dialog", I get the error:

"This file is in use by another application or user."

- I have tried creating a new word document and I still get this error when
I try to save-as pdf.
- I have tried opening a document that previously was able to be
saved-as-a-pdf, and it no longer works either.
- I have tried saving from other office applications (excel, powerpoint)
that also get errors now.
- I have rebooted
- I have searched for read lock files to no avail

I have not personally installed any new software that I recall between when
this worked and stopped working for me.

As far as I can tell there have been no updates explicitly for save-as-pdf
in office [from automatic updates].

Has anyone else had this issue or think they know what is happening?

Thanks>>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[jlk-office]

Bob,

Thanks for the reply. To answer your questions:

1) PDF Viewer is not open--checked via the processes in the task manager.
2) I get the same error if I change the file name and/or folder.
3) It is the only feature that I can tell that is not working.
4) I tried starting word with the -a or /a from the start=>start search
field and it did not behave any differently. I just now tried starting it
as you suggested with the control key. It did not make a difference--still
get the error.
5) There are no items listed in the diasabled Add-ins dialog
6) I just ran the diagnostics as you suggested and everything passed.

Ugh. I am stumped.

jlk