Word 2007 Save File issue

[eClicker]

Hi,
Is there someone who can help me please?

I am having a very frustrating issue with Word 2007. I run VISTA and when I
enter copied text (from an email or off the internet that may contain links)
into a Word doc and attempt to save file, Word will not save the document and
gets stuck.

This is what comes up: Connecting
"Trying to connect to C:\Users\Eileen\Documents...

The document just freezes up and I can not even close it woth out
re-starting the computer. I can open a new Word doc and type in text and
save it fine but if I attempt to add to an existing doc with links or copy
and past a new doc then this happens.

Can someone please help me? I have searched all over looking for an answer.
Word used to work fine for me.

Now Word just cycles and cycles and will not repond.

Thank you,
Eileen

 

[Herb Tyson [MVP]]

Usual suspects for such problems are a corrupted normal.dotm file or a
corrupted Data key in the registry. Given the symptoms, I would close Word
and rename Normal.dotm (e.g., as Normalold.dotm), and see if that corrects
the problem.

Normal.dotm should be located here:

C:\Users\Eileen\AppData\Roaming\Microsoft\Templates

You likely will need to instruct Windows Explorer to display hidden files
and folders in order to be able to see Normal.dotm. (Organize - Folder and
Search Options - View).