Word 2007 Stops Responding during email mailmerge

J

Jorge

Using Office 2007 to create an email mailmerge using a list about 1,400
emails in Excel.

After I finished the merge and send the emails a few messages are generated
in Outlook before Word begins to hang and stop responding. The amount of
email messages that are generated are random. Sometimes it could be anywhere
from 2 to 500. I have been able to generate all emails a few times. I have
done anything from making sure cell format in Excel is correct, convert files
as 2003 version, making sure I have all updates, and I have even cut the
email list shorter. Is there a fix out there or is there something that I am
missing?

If I do this in Office 2003 it works fine. My current version of Word is
(12.0.6213.5000) SP1 MSO (12.0.6213.1000). I'm using Windows XP Pro SP 2 with
latest updates if that helps.
 
S

Steve Hollasch

Same problem here. I seem to get farther down the list by disabling my
network first, then re-enabling the network in order to flush the outbox when
done.

Others on the web have postulated that this is correllated with Outlook
sending or receiving at the same time, which might explain why it runs longer
with no net. However, I have still seen it hang when the network is disabled,
so this is not a full workaround.
 

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