Word 2007 - strange close-down dialog box

[Rod]

Hi

I am running Office 2007 Pro SP1 with Vista Ultimate SP1. All applications
work fine but as of only yesterday, sometimes when (see below for WHEN &
how...) I CLOSE down Word by clicking the Red X, having worked on a
document or not, I get a dialog box pop up that says

"Microsoft Word has stopped Working. Windows is searching for a solution to
the problem."

I have to click a "Cancel" button twice more to get Word to close down.

This only started happening yesterday. IT ONLY happens when I open a
document up externally (from inside My Documents or Windows Explorer for
example, which in turn 'opens up Word' and then loads the document). If I
open Word up first, then open up a document from the Office Globe/Open Menu
from within Word itself, this does NOT happen.

Any thoughts on this?? Any assistance would be greatly appreciated. I often
open up documents using Explorer so this is now driving me nuts!!

Rgds
Rod

 

[Jakob]

Hallo, I have the same problem, also whith Excel an Powerpoint. Until now I
have not found any solution to the problem. Would appreciate help from anyone.
Thanks, Jakob.

 

[wickedxyx]

hi guys.

i think i'm having the same problem (Office Crashes and Update Errors post).
Has either of you run the Office Maintenance program included in the Office
Tools? Just curious.

 

[wickedxyx]

(This may appear twice.)

hi guys.

I think I'm having the same problem (Office Crashes and Updates post).

Have either of your run the Office Maintenance tool in the Office Tools?
Just curious to what the result would be.

 

[Jakob]

Yes, I have run the Microsoft Office-Diagnostic. The suggested solution
(download fie)did not (so far-after one week) help.

 

[Bogey Man]

Check for updates for Flash and Java. I was having this problem too and it
disappeared after making these updates (as strange as it may seem).

Good luck

 

[buggingme]

MS OFFICE 2007 (Word,Excel,PowerPoint) - crash/close/bug/problem - whe
DIALOG BOX launched...while opening files, inserting images, savin
files,...
================================================

SOLUTION: adjust the folder settings, probably depending on what you
personal changes there...
1) set the icon size || CONTROL PANEL - Display - View Tab - Advanced
in the left drop down menu set ICON - set size to some fix valu
(example 36). (This solved the problem for me. Because I changed th
size of icons in some directories, and that's when the problem
started.)
2) if 1) doesn't work, reset the folder settings || CONTROL PANEL
Folder Settings - in General Tab - click the only button to reset folde
settings
3) if that isn't enough just reset the folder settings and behaviour a
at the beginning

================

In my case, MS OFFICE worked fine, till I changed the view options an
behavior of folders (size of icons, view icons in director
ICON/THUMBNAIL/DETAILS/... ..). At first MS WORD would crash each time
wanted to insert an image - at the moment the DIALOG BOX launched. Afte
changing settings further it started to crash each time I wanted to ope
a file in MS EXCEL, and so on....

Probably the problem is that the launched DIALOG BOX belonging to M
OFFICE is confused about the folder view settings in WINDOWS XP (an
maybe behaviour, didn't check it) of the folder that should b
displayed in the DIALOG BOX of MS OFFICE. For example, in my case inser
image in MS WORD crashed because of the folder settings in WINDOWS XP o
exactly the folder that should be displayed in the launched DIALOG BO
of insert image in MS WORD.

Didn't try to figure out all the details...
Uninstalling MS OFFICE didn't work