Word 2007 takes about two minutes before I can type anything

[SantistaS]

When I open Word it shows the hourglass for about two minutes before I can
type anything. PowerPoint, Outlook and Excel work fine.

Any suggestion?

I'm using Office 2007 SP2.

 

[Terry Farrell]

That's usually because Word is having problems finding the printer driver.
Have you got a locally installed, compatible printer driver?

 

[SantistaS]

"Print" option shows three printers: a HP printer (default printer), XPS
Document writer and PDF Factory.

Word "Print" dialog box shows a "Find Print" button, but when I click on,
it shows an error: "The Directory Service is currently unavailable".

Does it hep to identify the problem?

PS: These printers are common to all software, why only Word is affected?

SantistaS

 

[Suzanne S. Barnhill]

Another possibility is scanning by an AV add-in.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

 

[SantistaS]

I uninstalled my antivirus and installed MS Security Essentials, but the
irritating 2 minutes delay by opening Word is still there.

I notice now that this delay occurs also when I paste something to Word.

Contrary to I said before, the problem occurs also with PowerPoint and when
I create a new message in Outlook.

Excel is the only one in Office 2007 Standard that permits editing a new
document immediately.

Any suggestion?

SantistaS

 

[SantistaS]

I uninstalled and reinstalled Office 2007. I unchecked all add-ins.

But the problem remains.

Nobody in this forum can help?

 

[Terry Farrell]

Yes, but we have to take rest days and SLEEP sometime.

I am sure this is a printer problem. Select the XPS Doc Writer and set as
the Windows Default. Open Word and test again. If it is OK, then it is the
HP printer. Try deleting and reinstalling the printer making sure that you
have the latest driver for the printer.

The other possibility is the PDF Factory: most of the PDF utilities I've
seen insert add-ins or macros into Word and these commonly cause problems.
SO make sure that there are no rogue templates in Word (or Office) Startup
folders and there are no PDF macros installed.

Terry

 

[SantistaS]

Hi Terry,

I set XPS as Windows default printer, opened Word 2007 but the delay
remains (and it occurs not only when I open Word, but also if I paste
something on it, or if I do a spelling)

How can I find if there are macros installed in Word 2007?

Should I uninstall and reinstall HP and PDF printers anyway?

(As I just installed Office 2007, I maintain Word 2003 installed and it is
working fine)

Thanks,

 

[Terry Farrell]

You have both W2003 and W2007 installed? Have you done the registry hack so
that they run side-by-side without problems?

Terry

 

[SantistaS]

I don't know if I understand you correctly: instead helping me and give
technical support to solve a problem caused by a product I just buy, you
are accusing me to do a registry hack?

Don't you know Office 2007 has the option to install without uninstalling
the Office 2003 version?

I let Office 2003 installed because it is not so easy to work with Office
2007, and, meanwhile, I intended to use the previous version.

If your intention is accusing me, I think you do this because you don't know
how to solve my Office 2007 problem.

SantistaS,

 

[Suzanne S. Barnhill]

Terry has in fact given you the solution you need. See the "Hacking the
Registry" section of the article at
http://www.gmayor.com/Toolbars_in_word_2007.htm

No one is accusing you of anything; the solution requires a Registry edit,
often casually referred to as "hacking the Registry."

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

 

[SantistaS]

Hi Susanne,

I apologize. I misunderstood Terry's message.

Concerning your suggestion, instead "hacking the registry" I preferred
download and install the registry patch offered in that page (NoReReg,reg).

After that, Word 2003 runs normally (as it already was).

And also nothing changed with Word 2007: after opening it, I still have to
wait about 2 minutes so I can write something on it. The same occurs each
time I paste something to Word 2007.

I thank you very much, but I still need help.

SantistaS

 

[Herb Tyson [MVP]]

--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com

 

[Herb Tyson [MVP]]

It's not clear which registry patch you ran, but presumably, it's the one
that adds a NoReReg item for Word 2003 in the registry.

Assuming that Word 12 was the last version to run and go through the
initialization exercise, after the NoReReg item is added for Word 12, Word
2007 would need to go through the initialization exercise one more time.
After that, however, neither program would go through it anymore.

Are you saying that Word 2007 (Word 14) has gone through the setup routine
multiple times after the NoReReg item was added? If so, then it might be
that your Windows User profile has become corrupted. I would create a brand
new Windows User, and then:

1. Run Word 2003 once, letting it do the setup routine.

2. Add the NoReReg registry value for Word 12.

3. Run Word 2007, letting it do the setup routine.

At this point, neither version should now need to do the setup routine
anymore.

Of course... this then leaves you having to customize the new user to your
preferences. But, assuming the new user solution works for you, it's often
ultimately less work than continuing trying to wrestle with an unyielding
problem.