Sounds like a bad third party add-in. Test by running in Safe Mode. From
Start, Run (Winkey+R), type in
winword /a
and press enter. Open a document and for closing now. If it is OK now, then
you have installed something that has placed an incompatible add-in in
Word/Office.
Sounds like a bad third party add-in. Test by running in Safe Mode. From
Start, Run (Winkey+R), type in
winword /a
and press enter. Open a document and for closing now. If it is OK now, then
you have installed something that has placed an incompatible add-in in
Word/Office.
Then it may be the mouse driver or a graphics driver incompatibility. I
presume that you can close Word or a document using either the keyboard
shortcuts (Ctrl+F4 / Alt+F4) or the menus with the mouse?
I have the same problem and deleted all add-ins - to no avail
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