Word 2007 won't save changes when COM add-ins are Active

L

Laura Short

Two days ago, I created a Word document and saved it in in a shared location
on our network (on the F: drive).

Today, I open the doc, change some text, and then click either "Save", "Save
As", or "Save All" (recently added to the toolbar). If I choose "Save As",
the resulting dialog (where I might actually get to specify a location, file
name and file type) is NOT displayed. Doesn't matter if I use buttons on the
Quick Access toolbar or click the Office button in upper left corner and then
choose one of these options from the menu.

Whether I try to use any of these methods to save my changes, when I go to
close Word and/or my doc, I am prompted "Do you want to save the changes to
<filename>?" (Which indicates that whatever saving I tried to do didn't
take.) If I click "Yes", nothing happens - Word (or the doc) does NOT close.
(again - a good indication that the save didn't take.) To get out of Word,
I end up having to choose "No" when prompted about saving changes.

After lookup up a bunch of Microsoft support topics, I went to manage COM
Add-ins and un-checked the two that were there (and had been checked):
Acrobat PDFMaker Office COM Addin (I have Acrobat v8), and Business Contact
Manager for Outlook.

Long story short - as long as BOTH of these add-ins are unchecked, I can
save my doc changes, and everything seems to work as it should. But if
EITHER one of these is checked - and that includes the Microsoft one for the
business contact manager - then I am outta luck.

Is there something funky on my system, or has a bug been introduced into
Word 2007 that will eventually require a hotfix and/or update?

Thanks in advance!
Laura
 

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