B
Brent
I have installed office home and student on 2 computers both using vista
operating system. I have the same problem on both computers. I can use word
for a few days and then I'll try to start it and I just get the Word 2007
start screen and there it hangs up. I will doube click on this start up
screen and I get a message "word has failed to start do you want to report
this, I say yes then after the reporting the welcome screen is gone. I then
try to open again and am promted to open in safe mode I say yes and again it
won't open I go through the same reporting stuff then it shuts down. Now on
the third try I am promted to detect and repair I do this then restart my
computer and usually I now will have Word back for a few days before the
whole process starts again. I have seen a similar problem on my searchs that
was apparently caused by McAfee virus scan but I don't have that program on
either computer.
operating system. I have the same problem on both computers. I can use word
for a few days and then I'll try to start it and I just get the Word 2007
start screen and there it hangs up. I will doube click on this start up
screen and I get a message "word has failed to start do you want to report
this, I say yes then after the reporting the welcome screen is gone. I then
try to open again and am promted to open in safe mode I say yes and again it
won't open I go through the same reporting stuff then it shuts down. Now on
the third try I am promted to detect and repair I do this then restart my
computer and usually I now will have Word back for a few days before the
whole process starts again. I have seen a similar problem on my searchs that
was apparently caused by McAfee virus scan but I don't have that program on
either computer.