Word 2008: Bug when selecting font in Formatting Palette drop-down

[whooba]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

Does anyone have a fix for this bug?

When selecting a font in the Formatting Palette, if the selection is made by clicking an entry in the Name drop-down list, the font selected will not be the one that was clicked on - it will be one 30 or so places higher up the list.

The entry in the Name text field and the format of the selected text in the document changes to the incorrect font.

When the Name drop-down is expanded again, the correct font is ticked, even though the actual text is formatted in another font.

The only workaround seems to be to type out long-hand the name of the font you want in the Name text field and hit Return. This is not, however, the way this should work.

 

[John McGhie]

Why are you using the Font menu at all?

Use Styles ‹ faster and much more reliable.

Chances are this issue will clear if you do a power-off restart of your
computer. Tis forces the rebuilding of both font caches, and may bring the
issue right for you.

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

Does anyone have a fix for this bug?

When selecting a font in the Formatting Palette, if the selection is made by
clicking an entry in the Name drop-down list, the font selected will not be
the one that was clicked on - it will be one 30 or so places higher up the
list.

The entry in the Name text field and the format of the selected text in the
document changes to the incorrect font.

When the Name drop-down is expanded again, the correct font is ticked, even
though the actual text is formatted in another font.

The only workaround seems to be to type out long-hand the name of the font you
want in the Name text field and hit Return. This is not, however, the way this
should work.

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]

 

[whooba]

Hi John.

Many thanks for your suggestions.

I'm using the Formatting Palette to set up styles in an imported document where the styles are poorly set up. The most visual way to do this in Word 2008 is to modify selected text in the document to the desired format then updating the required style in the Style Palette "... to Match Selection".

Of course, there's the old-fashioned Format > Style... dialogue but this just doesn't adequately preview.

While rebooting didn't clear this problem (I have rebooted many hundreds of times since this first started happening), but clearing the cache as suggested here did the trick: <http://groups.google.com/group/micr...ce.word/browse_thread/thread/3628e116c0b0529c>

Hopefully this will be of use to others having this problem.

 

[whooba]

As a follow-up. While this enables me to change to the fonts I require, there is another issue with the font menu. It does not seem to distinguish between fonts that have been disabled in Font Book and those that haven't - they are all showing, even the many that I have disabled.

I've cleared the caches as above and cleared the Office Font Cache, but still the disabled fonts are appearing.

 

[whooba]

Update - Rebooted this morning and the bug is back.

 

[John McGhie]

Right... "Something" is trashing your font cache. What haxies do you have
running?

Generally, Word behaves better if you do not have fonts coming and going
while it is running. Leave the fonts you use all enabled, and remove the
ones you do not use. Word will run more reliably

Cheers

Update - Rebooted this morning and the bug is back.

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]