word 2008 constantly crashes when editing document

K

Kaj J. Niemi

I can reliably get word to crash every time I attempt to edit a
specific section in a document be it removing it, deleting it, adding
to it, changing formatting, etc. It's kind of annoying as the document
is about 300 pages long and the only way I've figured out of saving
all that work would be to create another document and carefully copy
paste as unformatted text each section from the original. Exporting to
older format/back to docx or editing it as rtf/etc. doesn't seem to
help.

Anybody got any thoughts on what to do next? I looked briefly on the
Microsoft web site but didn't really figure how to report this to them
although for every crash I do send the crashreporter data to MS
(assuming anyone ever looks at it ;-))


thanks


Kaj :)


Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2009-03-02 19:04:25 +0300
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 12.1.5.081119
Crashed Module Name: Microsoft Word
Crashed Module Version: 12.1.5.081119
Crashed Module Offset: 0x0085d845
Blame Module Name: Microsoft Word
Blame Module Version: 12.1.5.081119
Blame Module Offset: 0x0085d845
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409


Thread 0 crashed:

# 1 0x0085e845 in _wdGetApplicationObject + 0x0012965F (Microsoft
Word + 0x0085d845)
# 2 0x0085ec18 in _wdGetApplicationObject + 0x00129A32 (Microsoft
Word + 0x0085dc18)
# 3 0x00362628 in _wdCommandDispatch + 0x000458AC (Microsoft Word +
0x00361628)
# 4 0x00362e99 in _wdCommandDispatch + 0x0004611D (Microsoft Word +
0x00361e99)
# 5 0x005784b6 in _wdCommandDispatch + 0x0025B73A (Microsoft Word +
0x005774b6)
# 6 0x0057ec43 in _wdCommandDispatch + 0x00261EC7 (Microsoft Word +
0x0057dc43)
# 7 0x0057ee13 in _wdCommandDispatch + 0x00262097 (Microsoft Word +
0x0057de13)
# 8 0x0057f6df in _wdCommandDispatch + 0x00262963 (Microsoft Word +
0x0057e6df)
# 9 0x0057fa74 in _wdCommandDispatch + 0x00262CF8 (Microsoft Word +
0x0057ea74)
# 10 0x0057fd22 in _wdCommandDispatch + 0x00262FA6 (Microsoft Word +
0x0057ed22)
# 11 0x008ba254 in _wdGetApplicationObject + 0x0018506E (Microsoft
Word + 0x008b9254)
# 12 0x008ba324 in _wdGetApplicationObject + 0x0018513E (Microsoft
Word + 0x008b9324)
# 13 0x00003d7c in __mh_execute_header + 0x00002D7C (Microsoft Word +
0x00002d7c)
# 14 0x00003e7d in __mh_execute_header + 0x00002E7D (Microsoft Word +
0x00002e7d)
# 15 0x00c5c75f in _wdGetApplicationObject + 0x00527579 (Microsoft
Word + 0x00c5b75f)
# 16 0x0162967a in _McpEnableTimers + 0x000000B8
(MicrosoftComponentPlugin + 0x000ac67a)
# 17 0x945536c4 in .objc_class_name_IPMDFontRange + 0x94228A84
(HIToolbox + 0x0009e6c4)
# 18 0x90076b25 in .objc_class_name___NSCFSet + 0x8FF2BBE5
(CoreFoundation + 0x00073b25)
# 19 0x90076cd8 in .objc_class_name___NSCFSet + 0x8FF2BD98
(CoreFoundation + 0x00073cd8)
# 20 0x944e52c0 in .objc_class_name_IPMDFontRange + 0x941BA680
(HIToolbox + 0x000302c0)
# 21 0x944e50d9 in .objc_class_name_IPMDFontRange + 0x941BA499
(HIToolbox + 0x000300d9)
# 22 0x9462846b in .objc_class_name_IPMDFontRange + 0x942FD82B
(HIToolbox + 0x0017346b)
# 23 0x01669b50 in _McpRunApplicationEventLoop + 0x0000006A
(MicrosoftComponentPlugin + 0x000ecb50)
# 24 0x00ae70f7 in _wdGetApplicationObject + 0x003B1F11 (Microsoft
Word + 0x00ae60f7)
# 25 0x00af01ab in _wdGetApplicationObject + 0x003BAFC5 (Microsoft
Word + 0x00aef1ab)
# 26 0x0224f45c in __WlmMain + 0x00000047 (MicrosoftOffice +
0x004a345c)
# 27 0x00ad5548 in _wdGetApplicationObject + 0x003A0362 (Microsoft
Word + 0x00ad4548)
# 28 0x00002d62 in __mh_execute_header + 0x00001D62 (Microsoft Word +
0x00001d62)
# 29 0x00002c89 in __mh_execute_header + 0x00001C89 (Microsoft Word +
0x00001c89)

X86 Thread State:
eax: 0x00000082 ebx: 0x2206c008 ecx: 0x220dfffd edx:0x0001cff7
edi: 0x000084bc esi: 0x00000082 ebp: 0xbfffe6c8 esp:0xbfffe6a0
ss: 0x0000001f eip: 0x0085e845 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010202


Thread 1:

# 1 0x9424c2e6 in _signgam + 0x940A53C2 (libSystem.B.dylib +
0x000012e6)
# 2 0x942d3eab in _signgam + 0x9412CF87 (libSystem.B.dylib +
0x00088eab)
# 3 0x01abbd7d in _MerpCreateSession + 0x00000B07 (merp +
0x00002d7d)
# 4 0x01abb3e5 in _MerpCreateSession + 0x0000016F (merp +
0x000023e5)
# 5 0x01abb46c in _MerpCreateSession + 0x000001F6 (merp +
0x0000246c)
# 6 0x01abbf25 in _MerpCreateSession + 0x00000CAF (merp +
0x00002f25)
# 7 0x9427d095 in _signgam + 0x940D6171 (libSystem.B.dylib +
0x00032095)
# 8 0x9427cf52 in _signgam + 0x940D602E (libSystem.B.dylib +
0x00031f52)

X86 Thread State:
eax: 0xffffffa6 ebx: 0x942c3287 ecx: 0xb00a0a5c edx:0x9424c2e6
edi: 0x00000ce4 esi: 0x0fabecf8 ebp: 0xb00a0ac8 esp:0xb00a0a5c
ss: 0x0000001f eip: 0x9424c2e6 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000206


Thread 2:

# 1 0x942533ae in _signgam + 0x940AC48A (libSystem.B.dylib +
0x000083ae)
# 2 0x9427dd0d in _signgam + 0x940D6DE9 (libSystem.B.dylib +
0x00032d0d)
# 3 0x95bfc45c in __CMProfileID + 0x95B29338 (ColorSync +
0x0003345c)
# 4 0x95c0ed8e in __CMProfileID + 0x95B3BC6A (ColorSync +
0x00045d8e)
# 5 0x9427d095 in _signgam + 0x940D6171 (libSystem.B.dylib +
0x00032095)
# 6 0x9427cf52 in _signgam + 0x940D602E (libSystem.B.dylib +
0x00031f52)

X86 Thread State:
eax: 0x0000014e ebx: 0x9427dd2d ecx: 0xb0122e7c edx:0x942533ae
edi: 0x048a93a4 esi: 0xb0123000 ebp: 0xb0122ef8 esp:0xb0122e7c
ss: 0x0000001f eip: 0x942533ae cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246


Thread 3:

# 1 0x942aacfe in _signgam + 0x94103DDA (libSystem.B.dylib +
0x0005fcfe)
# 2 0x016efa1a in _FWaitForConnection + 0x0000002A
(MicrosoftComponentPlugin + 0x00172a1a)
# 3 0x015fd0c0 in _McpFInitNetworkPIDChecking + 0x0000111C
(MicrosoftComponentPlugin + 0x000800c0)
# 4 0x903900a3 in __gTECMasterGlobals + 0x900AA863 (CarbonCore +
0x000490a3)
# 5 0x9427d095 in _signgam + 0x940D6171 (libSystem.B.dylib +
0x00032095)
# 6 0x9427cf52 in _signgam + 0x940D602E (libSystem.B.dylib +
0x00031f52)

X86 Thread State:
eax: 0x000c0194 ebx: 0x015fd06f ecx: 0xb01add3c edx:0x942aacfe
edi: 0x04000000 esi: 0xb01adf24 ebp: 0xb01add58 esp:0xb01add3c
ss: 0x0000001f eip: 0x942aacfe cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000282


Thread 4:

# 1 0x94294ad6 in _signgam + 0x940EDBB2 (libSystem.B.dylib +
0x00049ad6)
# 2 0x016efaa5 in _FReceiveMessage + 0x00000077
(MicrosoftComponentPlugin + 0x00172aa5)
# 3 0x015fcd6e in _McpFInitNetworkPIDChecking + 0x00000DCA
(MicrosoftComponentPlugin + 0x0007fd6e)
# 4 0x903900a3 in __gTECMasterGlobals + 0x900AA863 (CarbonCore +
0x000490a3)
# 5 0x9427d095 in _signgam + 0x940D6171 (libSystem.B.dylib +
0x00032095)
# 6 0x9427cf52 in _signgam + 0x940D602E (libSystem.B.dylib +
0x00031f52)

X86 Thread State:
eax: 0x00000193 ebx: 0x015fccdf ecx: 0xb022fcac edx:0x94294ad6
edi: 0xb022fec4 esi: 0xb022ff34 ebp: 0xb022fcd8 esp:0xb022fcac
ss: 0x0000001f eip: 0x94294ad6 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000282


Thread 5:

# 1 0x9424c21a in _signgam + 0x940A52F6 (libSystem.B.dylib +
0x0000121a)
# 2 0x015fd483 in _McpFInitNetworkPIDChecking + 0x000014DF
(MicrosoftComponentPlugin + 0x00080483)
# 3 0x903900a3 in __gTECMasterGlobals + 0x900AA863 (CarbonCore +
0x000490a3)
# 4 0x9427d095 in _signgam + 0x940D6171 (libSystem.B.dylib +
0x00032095)
# 5 0x9427cf52 in _signgam + 0x940D602E (libSystem.B.dylib +
0x00031f52)

X86 Thread State:
eax: 0xffffffda ebx: 0x903a342f ecx: 0xb02b1e5c edx:0x9424c21a
edi: 0xb02b1f36 esi: 0x00000000 ebp: 0xb02b1e88 esp:0xb02b1e5c
ss: 0x0000001f eip: 0x9424c21a cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246


Loaded modules:

0: Microsoft Word (12.1.5.081119 Reg=en Loc=0x0409): /Applications/
Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/Microsoft Word
1: MicrosoftComponentPlugin: /Applications/Microsoft Office 2008/
Microsoft Word.app/Contents/MacOS/../Frameworks/
MicrosoftComponentPlugin.framework/Versions/12/
MicrosoftComponentPlugin
2: Netlib: /Applications/Microsoft Office 2008/Microsoft Word.app/
Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib
3: StdUrlMoniker: /Applications/Microsoft Office 2008/Microsoft
Word.app/Contents/MacOS/../Frameworks/StdUrlMoniker.framework/Versions/
12/StdUrlMoniker
4: MicrosoftOLE: /Applications/Microsoft Office 2008/Microsoft
Word.app/Contents/MacOS/../Frameworks/MicrosoftOLE.framework/Versions/
12/MicrosoftOLE
5: MicrosoftOLEAutomation: /Applications/Microsoft Office 2008/
Microsoft Word.app/Contents/MacOS/../Frameworks/
MicrosoftOLEAutomation.framework/Versions/12/MicrosoftOLEAutomation
6: MSLS3: /Applications/Microsoft Office 2008/Microsoft Word.app/
Contents/MacOS/../Frameworks/MSLS3.framework/Versions/12/MSLS3
7: merp: /Applications/Microsoft Office 2008/Microsoft Word.app/
Contents/MacOS/../Frameworks/merp.framework/Versions/12/merp
8: MSXML: /Applications/Microsoft Office 2008/Microsoft Word.app/
Contents/MacOS/../Frameworks/MSXML.framework/Versions/12/MSXML
9: PowerPlantCore: /Applications/Microsoft Office 2008/Microsoft
Word.app/Contents/MacOS/../Frameworks/PowerPlantCore.framework/
Versions/12/PowerPlantCore
10: MicrosoftOffice: /Applications/Microsoft Office 2008/Microsoft
Word.app/Contents/MacOS/../Frameworks/MicrosoftOffice.framework/
Versions/12/MicrosoftOffice
11: PowerPlant: /Applications/Microsoft Office 2008/Microsoft Word.app/
Contents/MacOS/../Frameworks/PowerPlant.framework/Versions/12/
PowerPlant
12: OfficeArt: /Applications/Microsoft Office 2008/Microsoft Word.app/
Contents/MacOS/../Frameworks/OfficeArt.framework/Versions/12/OfficeArt
13: MicrosoftOleo: /Applications/Microsoft Office 2008/Microsoft
Word.app/Contents/MacOS/../Frameworks/MicrosoftOleo.framework/Versions/
12/MicrosoftOleo
14: SmartArt: /Applications/Microsoft Office 2008/Microsoft Word.app/
Contents/MacOS/../Frameworks/SmartArt.framework/Versions/12/SmartArt
15: MicrosoftChartPlugin: /Applications/Microsoft Office 2008/
Microsoft Word.app/Contents/MacOS/../Frameworks/
MicrosoftChartPlugin.framework/Versions/12/MicrosoftChartPlugin
16: OpenTransport: /System/Library/PrivateFrameworks/
OpenTransport.framework/OpenTransport
17: ATSHI.dylib: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/
Versions/A/Resources/ATSHI.dylib
18: RawCamera (421 Reg=English Loc=0x0000): /System/Library/
CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
19: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/
Encodings/libTraditionalChineseConverter.dylib
20: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/
Encodings/libSimplifiedChineseConverter.dylib
21: Apply Quartz Filter to PDF Documents (1.5.0 Reg=English
Loc=0x0000): /System/Library/Automator/Apply Quartz Filter to PDF
Documents.action/Contents/MacOS/Apply Quartz Filter to PDF Documents
22: EnglishSpeller (12.1.5.081119 Reg=English Loc=0x0000): /
Applications/Microsoft Office 2008/Office/Shared Applications/Proofing
Tools/EnglishSpeller.proofingtool/Contents/MacOS/EnglishSpeller
23: Automator: /System/Library/Frameworks/Automator.framework/Versions/
A/Automator
24: AppleScriptKit: /System/Library/Frameworks/
AppleScriptKit.framework/Versions/A/AppleScriptKit
25: OSAKit: /System/Library/Frameworks/OSAKit.framework/Versions/A/
OSAKit
26: ScriptingBridge: /System/Library/Frameworks/
ScriptingBridge.framework/Versions/A/ScriptingBridge
27: libexslt.0.dylib: /usr/lib/libexslt.0.dylib
28: EnglishGrammar (12.1.5.081119 Reg=English Loc=0x0000): /
Applications/Microsoft Office 2008/Office/Shared Applications/Proofing
Tools/EnglishGrammar.proofingtool/Contents/MacOS/EnglishGrammar
29: EntourageCore: /Applications/Microsoft Office 2008/Office/
EntourageCore.framework/EntourageCore
30: EntourageLegacy: /Applications/Microsoft Office 2008/Office/
EntourageLegacy.framework/EntourageLegacy
31: CoreFoundation: /System/Library/Frameworks/
CoreFoundation.framework/Versions/A/CoreFoundation
32: libsqlite3.0.dylib: /usr/lib/libsqlite3.0.dylib
33: libgcc_s.1.dylib: /usr/lib/libgcc_s.1.dylib
34: DesktopServicesPriv: /System/Library/PrivateFrameworks/
DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
35: CarbonCore: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
36: libBLAS.dylib: /System/Library/Frameworks/Accelerate.framework/
Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
37: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/
A/Libraries/libGL.dylib
38: DSObjCWrappers: /System/Library/PrivateFrameworks/
DSObjCWrappers.framework/Versions/A/DSObjCWrappers
39: QuartzCore: /System/Library/Frameworks/QuartzCore.framework/
Versions/A/QuartzCore
40: OpenScripting: /System/Library/Frameworks/Carbon.framework/
Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
41: HTMLRendering: /System/Library/Frameworks/Carbon.framework/
Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
42: SearchKit: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
43: CoreMediaPrivate: /System/Library/PrivateFrameworks/
CoreMediaPrivate.framework/Versions/A/CoreMediaPrivate
44: LangAnalysis: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
LangAnalysis.framework/Versions/A/LangAnalysis
45: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/
OpenGL
46: CoreUI: /System/Library/PrivateFrameworks/CoreUI.framework/
Versions/A/CoreUI
47: iLifeMediaBrowser: /System/Library/PrivateFrameworks/
iLifeMediaBrowser.framework/Versions/A/iLifeMediaBrowser
48: libGIF.dylib: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/
Versions/A/Resources/libGIF.dylib
49: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
50: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
51: HIServices: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
HIServices.framework/Versions/A/HIServices
52: libLAPACK.dylib: /System/Library/Frameworks/Accelerate.framework/
Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
53: CoreServices: /System/Library/Frameworks/CoreServices.framework/
Versions/A/CoreServices
54: JavaScriptCore: /System/Library/Frameworks/
JavaScriptCore.framework/Versions/A/JavaScriptCore
55: SpeechSynthesis: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
SpeechSynthesis.framework/Versions/A/SpeechSynthesis
56: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/
A/CoreAudio
57: PDFKit: /System/Library/Frameworks/Quartz.framework/Versions/A/
Frameworks/PDFKit.framework/Versions/A/PDFKit
58: SecurityInterface: /System/Library/Frameworks/
SecurityInterface.framework/Versions/A/SecurityInterface
59: AOSNotification: /System/Library/PrivateFrameworks/
AOSNotification.framework/Versions/A/AOSNotification
60: LaunchServices: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/LaunchServices.framework/Versions/A/
LaunchServices
61: vecLib: /System/Library/Frameworks/Accelerate.framework/Versions/A/
Frameworks/vecLib.framework/Versions/A/vecLib
62: CFNetwork: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
63: ImageKit: /System/Library/Frameworks/Quartz.framework/Versions/A/
Frameworks/ImageKit.framework/Versions/A/ImageKit
64: SystemConfiguration: /System/Library/Frameworks/
SystemConfiguration.framework/Versions/A/SystemConfiguration
65: CarbonSound: /System/Library/Frameworks/Carbon.framework/Versions/
A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
66: libCGATS.A.dylib: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
67: libTIFF.dylib: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/
Versions/A/Resources/libTIFF.dylib
68: CommonPanels: /System/Library/Frameworks/Carbon.framework/Versions/
A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
69: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
70: SecurityFoundation: /System/Library/Frameworks/
SecurityFoundation.framework/Versions/A/SecurityFoundation
71: AddressBook: /System/Library/Frameworks/AddressBook.framework/
Versions/A/AddressBook
72: Security: /System/Library/Frameworks/Security.framework/Versions/A/
Security
73: libvMisc.dylib: /System/Library/Frameworks/Accelerate.framework/
Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
74: QuickLookUI: /System/Library/PrivateFrameworks/
QuickLookUI.framework/Versions/A/QuickLookUI
75: QuartzComposer: /System/Library/Frameworks/Quartz.framework/
Versions/A/Frameworks/QuartzComposer.framework/Versions/A/
QuartzComposer
76: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/
A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
77: Metadata: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
78: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
79: CoreVideo: /System/Library/Frameworks/CoreVideo.framework/Versions/
A/CoreVideo
80: libssl.0.9.7.dylib: /usr/lib/libssl.0.9.7.dylib
81: Quartz: /System/Library/Frameworks/Quartz.framework/Versions/A/
Quartz
82: vImage: /System/Library/Frameworks/Accelerate.framework/Versions/A/
Frameworks/vImage.framework/Versions/A/vImage
83: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
84: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
85: LDAP: /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
86: Foundation: /System/Library/Frameworks/Foundation.framework/
Versions/C/Foundation
87: libRIP.A.dylib: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
88: DirectoryService: /System/Library/Frameworks/
DirectoryService.framework/Versions/A/DirectoryService
89: QD: /System/Library/Frameworks/ApplicationServices.framework/
Versions/A/Frameworks/QD.framework/Versions/A/QD
90: libJPEG.dylib: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/
Versions/A/Resources/libJPEG.dylib
91: HelpData: /System/Library/PrivateFrameworks/HelpData.framework/
Versions/A/HelpData
92: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/
Versions/A/Libraries/libGLImage.dylib
93: ISSupport: /System/Library/PrivateFrameworks/ISSupport.framework/
Versions/A/ISSupport
94: Shortcut: /System/Library/PrivateFrameworks/Shortcut.framework/
Versions/A/Shortcut
95: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
96: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/
vecLib
97: SecurityHI: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/SecurityHI.framework/Versions/A/SecurityHI
98: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/Help.framework/Versions/A/Help
99: AudioUnit: /System/Library/Frameworks/AudioUnit.framework/Versions/
A/AudioUnit
100: QTKit: /System/Library/Frameworks/QTKit.framework/Versions/A/
QTKit
101: ImageIO: /System/Library/Frameworks/ApplicationServices.framework/
Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
102: DiskArbitration: /System/Library/Frameworks/
DiskArbitration.framework/Versions/A/DiskArbitration
103: DictionaryServices: /System/Library/Frameworks/
CoreServices.framework/Versions/A/Frameworks/
DictionaryServices.framework/Versions/A/DictionaryServices
104: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
105: CoreMediaIOServicesPrivate: /System/Library/PrivateFrameworks/
CoreMediaIOServicesPrivate.framework/Versions/A/
CoreMediaIOServicesPrivate
106: libvDSP.dylib: /System/Library/Frameworks/Accelerate.framework/
Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
107: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/Ink.framework/Versions/A/Ink
108: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/HIToolbox.framework/Versions/A/HIToolbox
109: libcups.2.dylib: /usr/lib/libcups.2.dylib
110: WebCore: /System/Library/Frameworks/WebKit.framework/Versions/A/
Frameworks/WebCore.framework/Versions/A/WebCore
111: QuickTime: /System/Library/Frameworks/QuickTime.framework/
Versions/A/QuickTime
112: MonitorPanel: /System/Library/PrivateFrameworks/
MonitorPanel.framework/Versions/A/MonitorPanel
113: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/
AppKit
114: libauto.dylib: /usr/lib/libauto.dylib
115: ColorSync: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
ColorSync.framework/Versions/A/ColorSync
116: CoreData: /System/Library/Frameworks/CoreData.framework/Versions/
A/CoreData
117: InstallServer: /System/Library/PrivateFrameworks/
InstallServer.framework/Versions/A/InstallServer
118: DotMacSyncManager: /System/Library/PrivateFrameworks/
DotMacSyncManager.framework/Versions/A/DotMacSyncManager
119: SyncServices: /System/Library/Frameworks/SyncServices.framework/
Versions/A/SyncServices
120: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
121: CoreGraphics: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
CoreGraphics.framework/Versions/A/CoreGraphics
122: libRadiance.dylib: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/
Versions/A/Resources/libRadiance.dylib
123: ApplicationServices: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/ApplicationServices
124: libCSync.A.dylib: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
125: libffi.dylib: /usr/lib/libffi.dylib
126: Accelerate: /System/Library/Frameworks/Accelerate.framework/
Versions/A/Accelerate
127: WebKit: /System/Library/Frameworks/WebKit.framework/Versions/A/
WebKit
128: libsasl2.2.dylib: /usr/lib/libsasl2.2.dylib
129: libGLProgrammability.dylib: /System/Library/Frameworks/
OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
130: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
131: OSServices: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
132: libbz2.1.0.dylib: /usr/lib/libbz2.1.0.dylib
133: AE: /System/Library/Frameworks/CoreServices.framework/Versions/A/
Frameworks/AE.framework/Versions/A/AE
134: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
135: Backup: /System/Library/PrivateFrameworks/Backup.framework/
Versions/A/Backup
136: DisplayServices: /System/Library/PrivateFrameworks/
DisplayServices.framework/Versions/A/DisplayServices
137: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/
Carbon
138: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/Print.framework/Versions/A/Print
139: PrintCore: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
PrintCore.framework/Versions/A/PrintCore
140: NavigationServices: /System/Library/Frameworks/Carbon.framework/
Versions/A/Frameworks/NavigationServices.framework/Versions/A/
NavigationServices
141: SpeechRecognition: /System/Library/Frameworks/Carbon.framework/
Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/
SpeechRecognition
142: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/
Versions/A/Libraries/libGLU.dylib
143: QuickLook: /System/Library/Frameworks/QuickLook.framework/
Versions/A/QuickLook
144: QuartzFilters: /System/Library/Frameworks/Quartz.framework/
Versions/A/Frameworks/QuartzFilters.framework/Versions/A/QuartzFilters
145: CoreText: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/
Versions/A/CoreText
146: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
147: ATS: /System/Library/Frameworks/ApplicationServices.framework/
Versions/A/Frameworks/ATS.framework/Versions/A/ATS
148: AudioToolbox: /System/Library/Frameworks/AudioToolbox.framework/
Versions/A/AudioToolbox
149: Kerberos: /System/Library/Frameworks/Kerberos.framework/Versions/
A/Kerberos
150: libz.1.dylib: /usr/lib/libz.1.dylib
151: libPng.dylib: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/
Versions/A/Resources/libPng.dylib
152: libbsm.dylib: /usr/lib/libbsm.dylib
153: libJapaneseConverter.dylib: /System/Library/CoreServices/
Encodings/libJapaneseConverter.dylib
154: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/
libKoreanConverter.dylib

Operating System Information
Operating System: Mac OS X 10.5.6 (Build 9G55)
CPU: Intel Core Duo, Number: 2, Speed: 2000 MHz
gestaltPhysicalRAMSize err = 0, result = 2047 MB
gestaltSystemVersion err = 0, result = 0x1056
Screen: 1440 x 900, depth = 32, ltbr = 0, 0, 900, 1440

Microsoft Application Information:
Error Reporting UUID: 6F4A0A2A-F7E4-429A-892E-8191A90EEF18
Time from launch: 0 hours, 1 minutes, 9 seconds
Total errors on this client: 49
 
K

Kaj J. Niemi

I finally figured out that I get two "free" support incidents per
product ID and how to open one with MSFT through the web. The bug
report field allows only 3500 characters in it so 90% of the crash
report did not get included. Hopefully the person responding "within
24 hours" will ask for more information and not simply resolve it ;-)
 
J

John McGhie

Remove from the document the section break FOLLOWING the area where the
editing causes crashes.

Chances are, that will "resolve" your issue almost instantly!

Sadly, this is a "feature" of Word. It is possible to edit section breaks
in such a way that Word corrupts them and cannot write to them. Your
problem is the exact symptom that you get when this happens.

It can also be a corrupt paragraph mark.

Both paragraph marks and section breaks are property "containers". If their
insides get scrambled, Word can't read them. If it's bad enough, Word
crashes.

Hope this helps


I finally figured out that I get two "free" support incidents per
product ID and how to open one with MSFT through the web. The bug
report field allows only 3500 characters in it so 90% of the crash
report did not get included. Hopefully the person responding "within
24 hours" will ask for more information and not simply resolve it ;-)

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]
 
K

Kaj J. Niemi

Hi,


No, removing subsequent section breaks (the first one or all of them)
do not seem to matter. I think I need to do "select all, copy, paste
special as unformatted, apply styles & pictures to the document".
Thanks, though. Funny that MS does not have a way of checking the
sanity of word documents or cleanse them.



Kaj
 
C

CyberTaz

Sorry, but "Select All" won't do it - you're just copying the corruption as
well. Please see the link in my other post.

Regards |:>)
Bob Jones
MVP Office:Mac
 
P

Phillip Jones, C.E.T.

Click on the paragraph button in the menubars at top of Document to
unhide all of the marks. now try to copy all but the very last paragraph
mark in the document.

Now copy to new open document and save under a slightly different name.

you know which on to leave because you see ¶ at the end of the last line
of your document. the below the lat line will be another. Do not copy
that one.
 
J

John McGhie

That indicates that the section break that is corrupted is the Master
Section Break, which is hidden following the last paragraph mark in the
document.

If you COPY all EXCEPT the very last paragraph mark, and simply "Paste" into
a fresh new document, that should resolve it. That re-creates the section
break in the target document.

If that DOESN'T cure the problem, then you are correct, it's one or more
corrupt paragraphs and you need to paste Unformatted.

Cheers


Hi,


No, removing subsequent section breaks (the first one or all of them)
do not seem to matter. I think I need to do "select all, copy, paste
special as unformatted, apply styles & pictures to the document".
Thanks, though. Funny that MS does not have a way of checking the
sanity of word documents or cleanse them.



Kaj

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]
 
P

Phillip Jones, C.E.T.

Oops just realize thats for 2004.

2008 save as an html document click on Save as the look for HTML document.

will append htm or html, or html end of document. now open again in off
ice 2008 this times save with slightly different name and this time as
DOCX file. Should remove all formatting and you can start over.

I know I am going to be beat up on for not reading the 2008 in the
subject line.
 
J

John McGhie

Hi Phillip:

Us? Beat you up? No chance... Not 'till next week, anyway :)

We're just glad to see you back!

How's everything going? :)

Cheers


Oops just realize thats for 2004.

2008 save as an html document click on Save as the look for HTML document.

will append htm or html, or html end of document. now open again in off
ice 2008 this times save with slightly different name and this time as
DOCX file. Should remove all formatting and you can start over.

I know I am going to be beat up on for not reading the 2008 in the
subject line.

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]
 
P

Phillip Jones, C.E.T.

Mother's condition improved and they took her off the Alzheimer's meds.
Back to normal.

But two weeks ago I had my laptop 17 to go belly up and took my iPhoto
and iTunes collection with it. Luckily I had backups for most and iTunes
conditionally allowed me a one time re download of my collection.

Still haven't go my laptop back. I'm almost hoping its Logic boar will
force me to get a new laptop.

Now trying to copy my Itunes library to iDisk on apple servers. slow
going as it use a WebDave system. I am reminded of 56K modems again.

Other than that I am making it I guess.

My g4-500 uses a DVD-ROM/CD-RAM drive so buring collection is out of the
question.
 
J

John McGhie

Hi Phillip:

Yea, WebDav would take forever.

Does iDisk support FTP?

Glad to hear your mother's improving...

Cheers


Mother's condition improved and they took her off the Alzheimer's meds.
Back to normal.

But two weeks ago I had my laptop 17 to go belly up and took my iPhoto
and iTunes collection with it. Luckily I had backups for most and iTunes
conditionally allowed me a one time re download of my collection.

Still haven't go my laptop back. I'm almost hoping its Logic boar will
force me to get a new laptop.

Now trying to copy my Itunes library to iDisk on apple servers. slow
going as it use a WebDave system. I am reminded of 56K modems again.

Other than that I am making it I guess.

My g4-500 uses a DVD-ROM/CD-RAM drive so buring collection is out of the
question.

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]
 
P

Phillip Jones, C.E.T.

I've asked that question through apple Forums other than its webdav
system no real answer.

I'll have to get on interachy form and pose the same question I guess?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top