Word 2008 crashes after update

[hammett03]

After updating Word 2008 to 12.0.0, Word crashes every time I work in it for
a few minutes or when I close a document.

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2009-03-07 16:48:43 -0600
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 12.0.0.071130
Crashed Module Name: MicrosoftComponentPlugin
Crashed Module Version: unknown
Crashed Module Offset: 0x000a3f34
Blame Module Name: MicrosoftComponentPlugin
Blame Module Version: unknown
Blame Module Offset: 0x000a3f34
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409


Thread 0 crashed:

# 1 0x01619f34 in MHIView::AddAccessibilityObject(MAccessibility*) +
0x0000003A (MicrosoftComponentPlugin + 0x000a3f34)
# 2 0x0161a1d4 in MHIView::~MHIView() + 0x00000146
(MicrosoftComponentPlugin + 0x000a41d4)
# 3 0x015d6b53 in _McpCleanupFontFallbacks + 0x0000018F
(MicrosoftComponentPlugin + 0x00060b53)
# 4 0x94715143 in .objc_class_name_IPMDFontRange + 0x943EA503 (HIToolbox +
0x00008143)
# 5 0x9471457d in .objc_class_name_IPMDFontRange + 0x943E993D (HIToolbox +
0x0000757d)
# 6 0x947143e2 in .objc_class_name_IPMDFontRange + 0x943E97A2 (HIToolbox +
0x000073e2)
# 7 0x94753e5a in .objc_class_name_IPMDFontRange + 0x9442921A (HIToolbox +
0x00046e5a)
# 8 0x94366746 in .objc_class_name___NSCFSet + 0x9421B806 (CoreFoundation +
0x00075746)
# 9 0x006ea48e in _wdCommandDispatch + 0x003CE4E6 (Microsoft Word +
0x006e948e)
# 10 0x00af455f in _wdCommandDispatch + 0x007D85B7 (Microsoft Word +
0x00af355f)
# 11 0x006e92af in _wdCommandDispatch + 0x003CD307 (Microsoft Word +
0x006e82af)
# 12 0x006ebfed in _wdCommandDispatch + 0x003D0045 (Microsoft Word +
0x006eafed)
# 13 0x006ec164 in _wdCommandDispatch + 0x003D01BC (Microsoft Word +
0x006eb164)
# 14 0x006ee269 in _wdCommandDispatch + 0x003D22C1 (Microsoft Word +
0x006ed269)
# 15 0x00aeb3dc in _wdCommandDispatch + 0x007CF434 (Microsoft Word +
0x00aea3dc)
# 16 0x0223df4e in _SendMessageA + 0x00000104 (MicrosoftOffice + 0x00498f4e)
# 17 0x003ff654 in _wdCommandDispatch + 0x000E36AC (Microsoft Word +
0x003fe654)
# 18 0x0038bb3e in _wdCommandDispatch + 0x0006FB96 (Microsoft Word +
0x0038ab3e)
# 19 0x0038c5fd in _wdCommandDispatch + 0x00070655 (Microsoft Word +
0x0038b5fd)
# 20 0x0038d000 in _wdCommandDispatch + 0x00071058 (Microsoft Word +
0x0038c000)
# 21 0x00aeba3b in _wdCommandDispatch + 0x007CFA93 (Microsoft Word +
0x00aeaa3b)
# 22 0x0223df4e in _SendMessageA + 0x00000104 (MicrosoftOffice + 0x00498f4e)
# 23 0x02224ee2 in _SystemParametersInfoA + 0x00001203 (MicrosoftOffice +
0x0047fee2)
# 24 0x016101b6 in MWindow::IsVisible() const + 0x00000200
(MicrosoftComponentPlugin + 0x0009a1b6)
# 25 0x01611560 in MEventHandler::FRemoveHandler(unsigned long, unsigned
long) + 0x000001DE (MicrosoftComponentPlugin + 0x0009b560)
# 26 0x94715143 in .objc_class_name_IPMDFontRange + 0x943EA503 (HIToolbox +
0x00008143)
# 27 0x9471457d in .objc_class_name_IPMDFontRange + 0x943E993D (HIToolbox +
0x0000757d)
# 28 0x94730ed2 in .objc_class_name_IPMDFontRange + 0x94406292 (HIToolbox +
0x00023ed2)
# 29 0x9481feb0 in .objc_class_name_IPMDFontRange + 0x944F5270 (HIToolbox +
0x00112eb0)
# 30 0x9481fdd6 in .objc_class_name_IPMDFontRange + 0x944F5196 (HIToolbox +
0x00112dd6)
# 31 0x94725357 in .objc_class_name_IPMDFontRange + 0x943FA717 (HIToolbox +
0x00018357)
# 32 0x94715143 in .objc_class_name_IPMDFontRange + 0x943EA503 (HIToolbox +
0x00008143)
# 33 0x9471457d in .objc_class_name_IPMDFontRange + 0x943E993D (HIToolbox +
0x0000757d)
# 34 0x94730ed2 in .objc_class_name_IPMDFontRange + 0x94406292 (HIToolbox +
0x00023ed2)
# 35 0x9478ab95 in .objc_class_name_IPMDFontRange + 0x9445FF55 (HIToolbox +
0x0007db95)
# 36 0x9478aa15 in .objc_class_name_IPMDFontRange + 0x9445FDD5 (HIToolbox +
0x0007da15)
# 37 0x947f4934 in .objc_class_name_IPMDFontRange + 0x944C9CF4 (HIToolbox +
0x000e7934)
# 38 0x947e1116 in .objc_class_name_IPMDFontRange + 0x944B64D6 (HIToolbox +
0x000d4116)
# 39 0x94723771 in .objc_class_name_IPMDFontRange + 0x943F8B31 (HIToolbox +
0x00016771)
# 40 0x94715143 in .objc_class_name_IPMDFontRange + 0x943EA503 (HIToolbox +
0x00008143)
# 41 0x9471457d in .objc_class_name_IPMDFontRange + 0x943E993D (HIToolbox +
0x0000757d)
# 42 0x94730ed2 in .objc_class_name_IPMDFontRange + 0x94406292 (HIToolbox +
0x00023ed2)
# 43 0x947de72f in .objc_class_name_IPMDFontRange + 0x944B3AEF (HIToolbox +
0x000d172f)
# 44 0x947de591 in .objc_class_name_IPMDFontRange + 0x944B3951 (HIToolbox +
0x000d1591)
# 45 0x947ddf21 in .objc_class_name_IPMDFontRange + 0x944B32E1 (HIToolbox +
0x000d0f21)
# 46 0x947ddd13 in .objc_class_name_IPMDFontRange + 0x944B30D3 (HIToolbox +
0x000d0d13)
# 47 0x9479970a in .objc_class_name_IPMDFontRange + 0x9446EACA (HIToolbox +
0x0008c70a)
# 48 0x94715143 in .objc_class_name_IPMDFontRange + 0x943EA503 (HIToolbox +
0x00008143)
# 49 0x9471457d in .objc_class_name_IPMDFontRange + 0x943E993D (HIToolbox +
0x0000757d)
# 50 0x94730ed2 in .objc_class_name_IPMDFontRange + 0x94406292 (HIToolbox +
0x00023ed2)
# 51 0x94743603 in .objc_class_name_IPMDFontRange + 0x944189C3 (HIToolbox +
0x00036603)
# 52 0x947154fc in .objc_class_name_IPMDFontRange + 0x943EA8BC (HIToolbox +
0x000084fc)
# 53 0x9471457d in .objc_class_name_IPMDFontRange + 0x943E993D (HIToolbox +
0x0000757d)
# 54 0x94730ed2 in .objc_class_name_IPMDFontRange + 0x94406292 (HIToolbox +
0x00023ed2)
# 55 0x01662a71 in _McpFDispatchEventRef + 0x00000073
(MicrosoftComponentPlugin + 0x000eca71)
# 56 0x01663001 in _McpRunApplicationEventLoop + 0x0000051B
(MicrosoftComponentPlugin + 0x000ed001)
# 57 0x00ae3e6b in _wdCommandDispatch + 0x007C7EC3 (Microsoft Word +
0x00ae2e6b)
# 58 0x00aecd18 in _wdCommandDispatch + 0x007D0D70 (Microsoft Word +
0x00aebd18)
# 59 0x0224845c in __WlmMain + 0x00000047 (MicrosoftOffice + 0x004a345c)
# 60 0x00ad2438 in _wdCommandDispatch + 0x007B6490 (Microsoft Word +
0x00ad1438)
# 61 0x000028e2 in __mh_execute_header + 0x000018E2 (Microsoft Word +
0x000018e2)
# 62 0x00002809 in __mh_execute_header + 0x00001809 (Microsoft Word +
0x00001809)

X86 Thread State:
eax: 0x00000000 ebx: 0x015d6a4e ecx: 0xa0725720 edx:0x00000010
edi: 0x1d0f9108 esi: 0x68696f62 ebp: 0xbfffc6c8 esp:0xbfffc6a0
ss: 0x0000001f eip: 0x01619f34 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010246


Thread 1:

# 1 0x93a802e6 in _signgam + 0x938D93C2 (libSystem.B.dylib + 0x000012e6)
# 2 0x93b07eab in _signgam + 0x93960F87 (libSystem.B.dylib + 0x00088eab)
# 3 0x01ab4d7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d)
# 4 0x01ab43e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5)
# 5 0x01ab446c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c)
# 6 0x01ab4f25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25)
# 7 0x93ab1095 in _signgam + 0x9390A171 (libSystem.B.dylib + 0x00032095)
# 8 0x93ab0f52 in _signgam + 0x9390A02E (libSystem.B.dylib + 0x00031f52)

X86 Thread State:
eax: 0xffffffa6 ebx: 0x93af7287 ecx: 0xb00a0a5c edx:0x93a802e6
edi: 0x00002b22 esi: 0x2cc31f2f ebp: 0xb00a0ac8 esp:0xb00a0a5c
ss: 0x0000001f eip: 0x93a802e6 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000206


Thread 2:

# 1 0x93a873ae in _signgam + 0x938E048A (libSystem.B.dylib + 0x000083ae)
# 2 0x93ab1d0d in _signgam + 0x9390ADE9 (libSystem.B.dylib + 0x00032d0d)
# 3 0x95fd845c in __CMProfileID + 0x95F05338 (ColorSync + 0x0003345c)
# 4 0x95fead8e in __CMProfileID + 0x95F17C6A (ColorSync + 0x00045d8e)
# 5 0x93ab1095 in _signgam + 0x9390A171 (libSystem.B.dylib + 0x00032095)
# 6 0x93ab0f52 in _signgam + 0x9390A02E (libSystem.B.dylib + 0x00031f52)

X86 Thread State:
eax: 0x0000014e ebx: 0x93ab1d2d ecx: 0xb0122e7c edx:0x93a873ae
edi: 0x0489c5a4 esi: 0xb0123000 ebp: 0xb0122ef8 esp:0xb0122e7c
ss: 0x0000001f eip: 0x93a873ae cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246


Thread 3:

# 1 0x93adecfe in _signgam + 0x93937DDA (libSystem.B.dylib + 0x0005fcfe)
# 2 0x016e8a1a in _FWaitForConnection + 0x0000002A
(MicrosoftComponentPlugin + 0x00172a1a)
# 3 0x015f60c0 in _McpFInitNetworkPIDChecking + 0x0000111C
(MicrosoftComponentPlugin + 0x000800c0)
# 4 0x90aa810b in __gTECMasterGlobals + 0x907C28CB (CarbonCore + 0x0004910b)

# 5 0x93ab1095 in _signgam + 0x9390A171 (libSystem.B.dylib + 0x00032095)
# 6 0x93ab0f52 in _signgam + 0x9390A02E (libSystem.B.dylib + 0x00031f52)

X86 Thread State:
eax: 0x000c0194 ebx: 0x015f606f ecx: 0xb01add3c edx:0x93adecfe
edi: 0x04000000 esi: 0xb01adf24 ebp: 0xb01add58 esp:0xb01add3c
ss: 0x0000001f eip: 0x93adecfe cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000282


Thread 4:

# 1 0x93ac8ad6 in _signgam + 0x93921BB2 (libSystem.B.dylib + 0x00049ad6)
# 2 0x016e8aa5 in _FReceiveMessage + 0x00000077 (MicrosoftComponentPlugin +
0x00172aa5)
# 3 0x015f5d6e in _McpFInitNetworkPIDChecking + 0x00000DCA
(MicrosoftComponentPlugin + 0x0007fd6e)
# 4 0x90aa810b in __gTECMasterGlobals + 0x907C28CB (CarbonCore + 0x0004910b)

# 5 0x93ab1095 in _signgam + 0x9390A171 (libSystem.B.dylib + 0x00032095)
# 6 0x93ab0f52 in _signgam + 0x9390A02E (libSystem.B.dylib + 0x00031f52)

X86 Thread State:
eax: 0x00000193 ebx: 0x015f5cdf ecx: 0xb022fcac edx:0x93ac8ad6
edi: 0xb022fec4 esi: 0xb022ff34 ebp: 0xb022fcd8 esp:0xb022fcac
ss: 0x0000001f eip: 0x93ac8ad6 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000282


Thread 5:

# 1 0x93a8021a in _signgam + 0x938D92F6 (libSystem.B.dylib + 0x0000121a)
# 2 0x015f6483 in _McpFInitNetworkPIDChecking + 0x000014DF
(MicrosoftComponentPlugin + 0x00080483)
# 3 0x90aa810b in __gTECMasterGlobals + 0x907C28CB (CarbonCore + 0x0004910b)

# 4 0x93ab1095 in _signgam + 0x9390A171 (libSystem.B.dylib + 0x00032095)
# 5 0x93ab0f52 in _signgam + 0x9390A02E (libSystem.B.dylib + 0x00031f52)

X86 Thread State:
eax: 0xffffffda ebx: 0x90abb457 ecx: 0xb02b1e5c edx:0x93a8021a
edi: 0xb02b1f36 esi: 0x00000000 ebp: 0xb02b1e88 esp:0xb02b1e5c
ss: 0x0000001f eip: 0x93a8021a cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246


Loaded modules:

0: Microsoft Word (12.0.0.071130 Reg=en Loc=0x0409): /Applications/Microsoft
Office 2008/Microsoft Word.app/Contents/MacOS/Microsoft Word
1: MicrosoftComponentPlugin: /Applications/Microsoft Office 2008/Microsoft
Word.app/Contents/MacOS/../Frameworks/MicrosoftComponentPlugin.
framework/Versions/12/MicrosoftComponentPlugin
2: Netlib: /Applications/Microsoft Office 2008/Microsoft Word.
app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib
3: StdUrlMoniker: /Applications/Microsoft Office 2008/Microsoft Word.
app/Contents/MacOS/../Frameworks/StdUrlMoniker.
framework/Versions/12/StdUrlMoniker
4: MicrosoftOLE: /Applications/Microsoft Office 2008/Microsoft Word.
app/Contents/MacOS/../Frameworks/MicrosoftOLE.
framework/Versions/12/MicrosoftOLE
5: MicrosoftOLEAutomation: /Applications/Microsoft Office 2008/Microsoft Word.
app/Contents/MacOS/../Frameworks/MicrosoftOLEAutomation.
framework/Versions/12/MicrosoftOLEAutomation
6: MSLS3: /Applications/Microsoft Office 2008/Microsoft Word.
app/Contents/MacOS/../Frameworks/MSLS3.framework/Versions/12/MSLS3
7: merp: /Applications/Microsoft Office 2008/Microsoft Word.
app/Contents/MacOS/../Frameworks/merp.framework/Versions/12/merp
8: MSXML: /Applications/Microsoft Office 2008/Microsoft Word.
app/Contents/MacOS/../Frameworks/MSXML.framework/Versions/12/MSXML
9: PowerPlantCore: /Applications/Microsoft Office 2008/Microsoft Word.
app/Contents/MacOS/../Frameworks/PowerPlantCore.
framework/Versions/12/PowerPlantCore
10: MicrosoftOffice: /Applications/Microsoft Office 2008/Microsoft Word.
app/Contents/MacOS/../Frameworks/MicrosoftOffice.
framework/Versions/12/MicrosoftOffice
11: PowerPlant: /Applications/Microsoft Office 2008/Microsoft Word.
app/Contents/MacOS/../Frameworks/PowerPlant.framework/Versions/12/PowerPlant
12: OfficeArt: /Applications/Microsoft Office 2008/Microsoft Word.
app/Contents/MacOS/../Frameworks/OfficeArt.framework/Versions/12/OfficeArt
13: MicrosoftOleo: /Applications/Microsoft Office 2008/Microsoft Word.
app/Contents/MacOS/../Frameworks/MicrosoftOleo.
framework/Versions/12/MicrosoftOleo
14: SmartArt: /Applications/Microsoft Office 2008/Microsoft Word.
app/Contents/MacOS/../Frameworks/SmartArt.framework/Versions/12/SmartArt
15: MicrosoftChartPlugin: /Applications/Microsoft Office 2008/Microsoft Word.
app/Contents/MacOS/../Frameworks/MicrosoftChartPlugin.
framework/Versions/12/MicrosoftChartPlugin
16: OpenTransport: /System/Library/PrivateFrameworks/OpenTransport.
framework/OpenTransport
17: RawCamera (2.0.10 Reg=English Loc=0x0000):
/System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
18: EnglishSpeller (12.1.5.081119 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2008/Office/Shared Applications/Proofing
Tools/EnglishSpeller.proofingtool/Contents/MacOS/EnglishSpeller
19: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/ATSHI.
dylib
20: libTraditionalChineseConverter.dylib:
/System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
21: libSimplifiedChineseConverter.dylib:
/System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
22: JapaneseProofing (12.1.5.081119 Reg= English Loc=0x0000):
/Applications/Microsoft Office 2008/Office/Shared Applications/Proofing
Tools/JapaneseProofing.proofingtool/Contents/MacOS/JapaneseProofing
23: EntourageCore: /Applications/Microsoft Office 2008/Office/EntourageCore.
framework/EntourageCore
24: EntourageLegacy: /Applications/Microsoft Office
2008/Office/EntourageLegacy.framework/EntourageLegacy
25: EnglishGrammar (12.1.5.081119 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2008/Office/Shared Applications/Proofing
Tools/EnglishGrammar.proofingtool/Contents/MacOS/EnglishGrammar
26: CoreAudio: /System/Library/Frameworks/CoreAudio.
framework/Versions/A/CoreAudio
27: CoreVideo: /System/Library/Frameworks/CoreVideo.
framework/Versions/A/CoreVideo
28: libvMisc.dylib: /System/Library/Frameworks/Accelerate.
framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
29: SecurityInterface: /System/Library/Frameworks/SecurityInterface.
framework/Versions/A/SecurityInterface
30: LangAnalysis: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/LangAnalysis.
framework/Versions/A/LangAnalysis
31: SearchKit: /System/Library/Frameworks/CoreServices.
framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
32: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
33: CarbonCore: /System/Library/Frameworks/CoreServices.
framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
34: vecLib: /System/Library/Frameworks/Accelerate.
framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
35: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/ImageIO.
framework/Versions/A/Resources/libTIFF.dylib
36: Shortcut: /System/Library/PrivateFrameworks/Shortcut.
framework/Versions/A/Shortcut
37: HIServices: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
38: libGLU.dylib: /System/Library/Frameworks/OpenGL.
framework/Versions/A/Libraries/libGLU.dylib
39: Ink: /System/Library/Frameworks/Carbon.
framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
40: QuartzCore: /System/Library/Frameworks/QuartzCore.
framework/Versions/A/QuartzCore
41: libCGATS.A.dylib: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/CoreGraphics.
framework/Versions/A/Resources/libCGATS.A.dylib
42: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
43: libLAPACK.dylib: /System/Library/Frameworks/Accelerate.
framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
44: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
45: CoreServices: /System/Library/Frameworks/CoreServices.
framework/Versions/A/CoreServices
46: Kerberos: /System/Library/Frameworks/Kerberos.
framework/Versions/A/Kerberos
47: QD: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
48: libffi.dylib: /usr/lib/libffi.dylib
49: AudioUnit: /System/Library/Frameworks/AudioUnit.
framework/Versions/A/AudioUnit
50: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
51: ImageCapture: /System/Library/Frameworks/Carbon.
framework/Versions/A/Frameworks/ImageCapture.
framework/Versions/A/ImageCapture
52: vImage: /System/Library/Frameworks/Accelerate.
framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
53: DictionaryServices: /System/Library/Frameworks/CoreServices.
framework/Versions/A/Frameworks/DictionaryServices.
framework/Versions/A/DictionaryServices
54: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
55: NavigationServices: /System/Library/Frameworks/Carbon.
framework/Versions/A/Frameworks/NavigationServices.
framework/Versions/A/NavigationServices
56: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
57: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
58: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/ImageIO.
framework/Versions/A/Resources/libJPEG.dylib
59: SpeechRecognition: /System/Library/Frameworks/Carbon.
framework/Versions/A/Frameworks/SpeechRecognition.
framework/Versions/A/SpeechRecognition
60: CoreGraphics: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/CoreGraphics.
framework/Versions/A/CoreGraphics
61: SystemConfiguration: /System/Library/Frameworks/SystemConfiguration.
framework/Versions/A/SystemConfiguration
62: libauto.dylib: /usr/lib/libauto.dylib
63: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.
dylib
64: libvDSP.dylib: /System/Library/Frameworks/Accelerate.
framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
65: OSServices: /System/Library/Frameworks/CoreServices.
framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
66: InstallServer: /System/Library/PrivateFrameworks/InstallServer.
framework/Versions/A/InstallServer
67: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
68: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
69: CoreData: /System/Library/Frameworks/CoreData.
framework/Versions/A/CoreData
70: AudioToolbox: /System/Library/Frameworks/AudioToolbox.
framework/Versions/A/AudioToolbox
71: libgcc_s.1.dylib: /usr/lib/libgcc_s.1.dylib
72: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
73: HelpData: /System/Library/PrivateFrameworks/HelpData.
framework/Versions/A/HelpData
74: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
75: CoreText: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
76: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
77: CoreFoundation: /System/Library/Frameworks/CoreFoundation.
framework/Versions/A/CoreFoundation
78: Security: /System/Library/Frameworks/Security.
framework/Versions/A/Security
79: Print: /System/Library/Frameworks/Carbon.
framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
80: HIToolbox: /System/Library/Frameworks/Carbon.
framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
81: HTMLRendering: /System/Library/Frameworks/Carbon.
framework/Versions/A/Frameworks/HTMLRendering.
framework/Versions/A/HTMLRendering
82: libGLImage.dylib: /System/Library/Frameworks/OpenGL.
framework/Versions/A/Libraries/libGLImage.dylib
83: DiskArbitration: /System/Library/Frameworks/DiskArbitration.
framework/Versions/A/DiskArbitration
84: libGL.dylib: /System/Library/Frameworks/OpenGL.
framework/Versions/A/Libraries/libGL.dylib
85: ImageIO: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
86: CommonPanels: /System/Library/Frameworks/Carbon.
framework/Versions/A/Frameworks/CommonPanels.
framework/Versions/A/CommonPanels
87: CarbonSound: /System/Library/Frameworks/Carbon.
framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
88: Metadata: /System/Library/Frameworks/CoreServices.
framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
89: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
90: ApplicationServices: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/ApplicationServices
91: libbsm.dylib: /usr/lib/libbsm.dylib
92: ATS: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
93: Help: /System/Library/Frameworks/Carbon.
framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
94: libGLProgrammability.dylib: /System/Library/Frameworks/OpenGL.
framework/Versions/A/Libraries/libGLProgrammability.dylib
95: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/CoreGraphics.
framework/Versions/A/Resources/libCSync.A.dylib
96: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/CoreGraphics.
framework/Versions/A/Resources/libRIP.A.dylib
97: DesktopServicesPriv:
/System/Library/PrivateFrameworks/DesktopServicesPriv.
framework/Versions/A/DesktopServicesPriv
98: CoreUI: /System/Library/PrivateFrameworks/CoreUI.
framework/Versions/A/CoreUI
99: Foundation: /System/Library/Frameworks/Foundation.
framework/Versions/C/Foundation
100: libsqlite3.0.dylib: /usr/lib/libsqlite3.0.dylib
101: PrintCore: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
102: QuickTime: /System/Library/Frameworks/QuickTime.
framework/Versions/A/QuickTime
103: SecurityFoundation: /System/Library/Frameworks/SecurityFoundation.
framework/Versions/A/SecurityFoundation
104: SpeechSynthesis: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/SpeechSynthesis.
framework/Versions/A/SpeechSynthesis
105: ColorSync: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
106: libBLAS.dylib: /System/Library/Frameworks/Accelerate.
framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
107: OpenScripting: /System/Library/Frameworks/Carbon.
framework/Versions/A/Frameworks/OpenScripting.
framework/Versions/A/OpenScripting
108: libPng.dylib: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.
dylib
109: Accelerate: /System/Library/Frameworks/Accelerate.
framework/Versions/A/Accelerate
110: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
111: libz.1.dylib: /usr/lib/libz.1.dylib
112: libcups.2.dylib: /usr/lib/libcups.2.dylib
113: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
114: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/ImageIO.
framework/Versions/A/Resources/libRadiance.dylib
115: SecurityHI: /System/Library/Frameworks/Carbon.
framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
116: AE: /System/Library/Frameworks/CoreServices.
framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
117: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
118: CFNetwork: /System/Library/Frameworks/CoreServices.
framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
119: LaunchServices: /System/Library/Frameworks/CoreServices.
framework/Versions/A/Frameworks/LaunchServices.
framework/Versions/A/LaunchServices
120: libJapaneseConverter.dylib:
/System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
121: libKoreanConverter.dylib:
/System/Library/CoreServices/Encodings/libKoreanConverter.dylib

Operating System Information
Operating System: Mac OS X 10.5.6 (Build 9G55)
CPU: Intel Core Duo, Number: 2, Speed: 2000 MHz
gestaltPhysicalRAMSize err = 0, result = 2047 MB
gestaltSystemVersion err = 0, result = 0x1056
Screen: 1440 x 900, depth = 32, ltbr = 0, 0, 900, 1440

Microsoft Application Information:
Error Reporting UUID: 9B7FA949-2DF8-4B4B-A967-0F14F1F965E3
Time from launch: 0 hours, 8 minutes, 51 seconds
Total errors on this client: 44

 

[CyberTaz]

It appears that you have *installed* Office 2008 - perhaps as an *upGRADE*
to a previous version - but Office 2008 itself hasn't been updated. That's
the source of the problem. Follow the directions here in order to update
your basic installation (12.1.0) to the current update level (12.1.5);

http://www.entourage.mvps.org/install/update.html

Repair Disk Permissions after updating & reply with your results.

HTH |:>)
Bob Jones
[MVP] Office:Mac

 

[hammett03 via MacKB.com]

I followed the steps and ran Microsoft Auto Update. It gave me a message
saying "There are no updates available for your Microsoft software at this
time. Please check again later."

I went to Word > About Word and the version is 12.0.0
I went to Excel > About Excel and the version is 12.1.5

It appears as though when I initially ran the update it must have had a
corrupt update. I cant remember if Office 2004 was on this computer
previously but I installed from a legal CD ROM I purchased (no boot leg)
Office 2008.

Any other thoughts?

 

[CyberTaz]

Well, let's try this first... Go to this link:

<http://www.microsoft.com/mac/downloads.mspx?pid=Mactopia_AddTools&fid=31BC8
8ED-DF2D-471A-B4B5-66C2A51C8BEA#viewer>

Download & apply the AutoUpdate 2.1.1 Update then Repair Disk Permissions &
restart your Mac. Then launch Word & use Help> Check for Updates again to
see if it will behave differently.

HTH |:>)
Bob Jones
[MVP] Office:Mac

 

[hammett03 via MacKB.com]

Followed instructions with no luck. Word is still 12.0.0 and Auto Updater
says there are no updates available. Any other thoughts?

Well, let's try this first... Go to this link:

<http://www.microsoft.com/mac/downloads.mspx?pid=Mactopia_AddTools&fid=31BC8
8ED-DF2D-471A-B4B5-66C2A51C8BEA#viewer>

Download & apply the AutoUpdate 2.1.1 Update then Repair Disk Permissions &
restart your Mac. Then launch Word & use Help> Check for Updates again to
see if it will behave differently.

HTH |:>)
Bob Jones
[MVP] Office:Mac

I followed the steps and ran Microsoft Auto Update. It gave me a message
saying "There are no updates available for your Microsoft software at this

[quoted text clipped - 9 lines]

Any other thoughts?

 

[CyberTaz]

Well, I'm afraid this is one of those isolated instances where Remove &
Install is going to be the most effective approach. I have no idea how it
may have come to be that way - winding up with different version levels is
rather unusual, but it's doubtful that you're going to be able to get
everything in place otherwise.

There are excellent instructions here:

http://www.entourage.mvps.org/install/index.html

http://word.mvps.org/Mac/RemoveReinstall.html

I'd suggest you review the content at both links & make sure to follow the
Remove Office instructions - don't just drag stuff to the Trash... That
simply won't work. Once you do the installation follow the additional
instructions for getting updated before you attempt to use the programs.

If you continue to have any difficulties reply with complete details.

Good Luck |:>)
Bob Jones
[MVP] Office:Mac

Followed instructions with no luck. Word is still 12.0.0 and Auto Updater
says there are no updates available. Any other thoughts?

Well, let's try this first... Go to this link:

<http://www.microsoft.com/mac/downloads.mspx?pid=Mactopia_AddTools&fid=31BC8
8ED-DF2D-471A-B4B5-66C2A51C8BEA#viewer>

Download & apply the AutoUpdate 2.1.1 Update then Repair Disk Permissions &
restart your Mac. Then launch Word & use Help> Check for Updates again to
see if it will behave differently.

HTH |:>)
Bob Jones
[MVP] Office:Mac

I followed the steps and ran Microsoft Auto Update. It gave me a message
saying "There are no updates available for your Microsoft software at this

[quoted text clipped - 9 lines]

Any other thoughts?