Word 2008 encounters error and quits when I close any document

[riverteeth]

After the most recent update from Microsoft, I started having the following
problem: Whenever I close any document, even a brand new one that hasn't been
saved, Word "encounters an unexpected problem and needs to close." The error
report is quite long, and I don't know which part would be useful in figuring
out my problem, so I'll just copy the first part here. Thanks for your help!
If this problem has been answered before and I just couldn't find it in my
searches, it would be great if someone could just post the link to that post.

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2008-05-21 12:40:06 +0800
Application Name: Microsoft Word.app
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 12.0.1.080305
Crashed Module Name: MicrosoftComponentPlugin
Crashed Module Version: unknown
Crashed Module Offset: 0x000a42a0
Blame Module Name: MicrosoftComponentPlugin
Blame Module Version: unknown
Blame Module Offset: 0x000a42a0
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409


Thread 0 crashed:

# 1 0x016352a0 in MHIView::AddAccessibilityObject(MAccessibility*) +
0x0000003A (MicrosoftComponentPlugin + 0x000a42a0)
# 2 0x01635540 in MHIView::~MHIView() + 0x00000146
(MicrosoftComponentPlugin + 0x000a4540)

 

[Daiya Mitchell]

I don't understand crash reports either, but try testing the two
standard fixes listed under #1 here:
http://word.mvps.org/Mac/Word2008Issues.html#LaunchCrash

 

[CyberTaz]

Hello -

The first thing I noticed in your error report is that you *don't* have the
latest Office update. The log indicates version 12.0.1 which was a minor
interim update that came out some time ago. The more recent (and major)
update is 12.1.0 (Service Pack 1) which is now available.

The first thing I'd suggest is that you apply that. Then repair disk
permissions & restart your Mac. It's quite probable that those steps will
rectify the problem. You can use Help> Check for Updates in any Office
application or go here:

http://www.microsoft.com/mac/downloads.mspx

If you still have any problems please post back with specifics.

HTH |:>)
Bob Jones
[MVP] Office:Mac