Word 7 B2TR - keeps freezing

[dilleniaceae]

Once again.
I have tried most things, but cannot find the conflict. Dell 9100 3.4ghz 1mb
ram
Have tried
1. Re installing printer
2. Updated the graphics driver
3. Removed unnecessary programs in the hope one of them is the problem
Error signature
szAppName : WINWORD.EXE szAppVer : 12.0.4407.1005 szModName : hungapp
szModVer : 0.0.0.0 offset : 00000000
Error report contents
C:\DOCUME~1\XXXX~1\LOCALS~1\Temp\WERbccd.dir00\WINWORD.EXE.mdmp
C:\DOCUME~1\XXXX~1\LOCALS~1\Temp\WERbccd.dir00\appcompat.txt

Still word causes the machine to rev out and the program freezes after a
time of peace
HELP

 

[TF]

Have you tried starting Word in Safe Mode using the /a switch? Did you
delete building block.dotx?

 

[dilleniaceae]

Thanks for the response Terry.
I have removed the file and have started in safe mode.
Unfortunately no change. The program seems to run well for 20 minutes or so,
then the machine drops into overdrive, the mouse pointer disappears resulting
in difficulties in determining where you are in the document and the program
saves extremely slowly - and has been freezing at this stage. Have considered
virus's and have totally scanned system to no avail. Maybe you have another
thought. Thanks.

 

[TF]

A virus is doubtful - though not impossible, of course. Try running Task
Manager and when the problem occurs, see which process is hogging the
processing power: that may give a clue to whatever is conflicting with Word.
My suspicion is a printer driver conflict. Have you made sure that you have
the latest printer driver? Then delete and reinstall the printer to see if
that resolves the problem.

Terry