Word 97 claims it is opening a duplicate copy

[Peter Lawton]

I've just upgraded from Windows 98 to Windows 2000 and when I open up a Word
document from the desktop by double clicking, I receive an error message
saying the file his already opened by myself asking if I would like to open
a copy.

If I open the document from inside of Word, then I don't have this problem.

I'm having the same problem with Excel.

Many Thanks in antcipation of help

 

[Beth Melton]

Hi Peter,

We've been finding in some situations an upgrade of Windows modifies
file associations for Office 97. I suspect it's from manually editing
them at some point.

Anyway I don't know the exact cause but I do know how to fix them.

Go to Start/Run and run the following:

winword /r
excel /regserver
powerpnt /regserver
msaccess /regserver

Note the space before the forward slash.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~
Beth Melton

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/