Word 97 problem w fonts, printing

[Peggy]

Running Word 97 under Win XP Home. I had installed a network printer across a
wireless home network. When the other PC had to go out for repair, I moved
the printer and hooked it up to my PC as a local printer, then moved it back
when the "server" PC came back. Now Word freezes if I try to change fonts,
saving is very slow, and printing is also very slow. I found a KB article
that seemed to fit, saying to delete the printer and then reinstall as a
local printer making a new port with the path to the network printer. This
didn't fix the problem. Does anyone have any solutions? This makes it almost
impossible to get any work done. Thanks for your help.

 

[Bob Buckland ?:-\)]

Hi Peggy,

In Word, in File=>Print see if changing to a different printer choice [Close] then changing back to your new printer choice makes a
difference. The printer driver would be installed on the local PC

========
Running Word 97 under Win XP Home. I had installed a network printer across a
wireless home network. When the other PC had to go out for repair, I moved
the printer and hooked it up to my PC as a local printer, then moved it back
when the "server" PC came back. Now Word freezes if I try to change fonts,
saving is very slow, and printing is also very slow. I found a KB article
that seemed to fit, saying to delete the printer and then reinstall as a
local printer making a new port with the path to the network printer. This
didn't fix the problem. Does anyone have any solutions? This makes it almost
impossible to get any work done. Thanks for your help. >>
--
Let us know if this helped you,

Bob Buckland ?
MS Office System Products MVP

Pricing and Packages for '2007 Microsoft Office System'
http://microsoft.com/office/preview

 

[peggy]

Hi Peggy,

In Word, in File=>Print see if changing to a different printer choice [Close] then changing back to your new printer choice makes a
difference. The printer driver would be installed on the local PC

========

Thanks for your response. I tried this, but it didn't help. There are
now some additional problems.

1. When trying to save a new document (text only, nothing fancy), the
Save As dialog never came up, the program became minimized on the
taskbar and stayed that way overnight. The only option not grayed out
was Close. Eventually I did select it, got the Windows "not responding"
dialog, and had to end task. Word then brought up my document.

2. Just now, I tried to access Tools/Options/Printers within Word. It
took more than 2 minutes for the Printers tab to display.

The old behavior of taking a few minutes to display the Font dialog, to
send a print job, etc., are still occurring.

I'm at the point where I don't know whether to remove/reinstall Word,
just by a new printer that I can install locally, or what. This
printing problem occurs also in Works, which leads me to believe it's
not the program, but I'm at my wit's end. Any advice would be
appreciated.

 

[Suzanne S. Barnhill]

You need to install the driver for the network printer on your local PC,
pointing to the network printer. Word must be able to see a printer driver,
regardless of whether or not the printer is turned on or is physically
attached or accessible to the computer.

Hi Peggy,

In Word, in File=>Print see if changing to a different printer choice [Close] then changing back to your new printer choice makes a
difference. The printer driver would be installed on the local PC

========

Thanks for your response. I tried this, but it didn't help. There are
now some additional problems.

1. When trying to save a new document (text only, nothing fancy), the
Save As dialog never came up, the program became minimized on the
taskbar and stayed that way overnight. The only option not grayed out
was Close. Eventually I did select it, got the Windows "not responding"
dialog, and had to end task. Word then brought up my document.

2. Just now, I tried to access Tools/Options/Printers within Word. It
took more than 2 minutes for the Printers tab to display.

The old behavior of taking a few minutes to display the Font dialog, to
send a print job, etc., are still occurring.

I'm at the point where I don't know whether to remove/reinstall Word,
just by a new printer that I can install locally, or what. This
printing problem occurs also in Works, which leads me to believe it's
not the program, but I'm at my wit's end. Any advice would be
appreciated.

Running Word 97 under Win XP Home. I had installed a network printer across a
wireless home network. When the other PC had to go out for repair, I moved
the printer and hooked it up to my PC as a local printer, then moved it back
when the "server" PC came back. Now Word freezes if I try to change fonts,
saving is very slow, and printing is also very slow. I found a KB article
that seemed to fit, saying to delete the printer and then reinstall as a
local printer making a new port with the path to the network printer. This
didn't fix the problem. Does anyone have any solutions? This makes it almost
impossible to get any work done. Thanks for your help. >>
--
Let us know if this helped you,

Bob Buckland ?
MS Office System Products MVP


Pricing and Packages for '2007 Microsoft Office System'
http://microsoft.com/office/preview

 

[peggy]

Thanks. I think this is the fix suggested in the Microsoft KB article
http://support.microsoft.com/?id=280821. This requires creating a new
local port and then mapping it to the network printer. I couldn't
complete the steps because Windows kept telling me the port already
existed.

I believe the drivers are installed because I was using this printer
over the network for many months with no problems. It was only after I
had connected it directly and then went back to using it over the
network that the problems began. I assume there was something that went
wrong when I installed it locally. IIRC, I never added it per se;
Windows found it as a plug and play device and a new listing for it
appeared in the Printers folder.

Would it still be advisable to try to install the driver, and how would
I do that (if not by the method outlined in the KB article mentioned
above?

Thanks for your help.

 

[Suzanne S. Barnhill]

Since I'm not on a network, I'm a bit vague on how to do this, but if no one
responds here, try asking in the microsoft.public.word.printingfonts
newsgroup.