Word 97 Winword.exe Application Error when printing

[Nate Goulet]

Word 97 Winword.exe Application Error when printing


I have one machine on a network that recently developed a problem when
printing.

Winword.exe - Application Error
---------------------------------------------------------------------------------------------------------------------------------
X The instruction at "0x77e760cd" referenced memory at "0x00000000".
The memory could not be "read".

Click on OK to terminate the program
Click on CANCEL to debug the program

OK CANCEL
-----------------------------------------------------------------------------------------------------------------------------------


Office 97 Pro has been installed on this pc for a couple years and
this problem just started happening. It has SR-R and other patches
installed running under Windows XP SR2. I have other machines setup
exactly the same way, and none of them have this problem.

There is a local printer installed, and a few laser printers. I'm
able to print fine using Wordpad and other programs (even Excel)
so I can eliminate a corupt printer driver.

Nothing new has been installed on this machine recently that I am
aware of.

I found several people on the Internet that have
run into this problem. I've read countless solutions, but for some
reason I don't think the ones I noticed sound too likely to correct
the glitch.

One solution I did try was to disable background printing in Word 97.

While it does allow me to print now, the same error follows
immediately after printing.

Any suggestions?

Thanks.