Word 98 Quits Unexpectedly for WIN2K Server Mac clients

[Gareth Hillary]

Having recently upgraded the file server to Windows 2000 Server from
Windows NT 4.0 I seem to be noticing instances of Word 98 for
Macintosh quitting on users.

Are there any known compatibility issues with files migrated over from
an NT machine to WIN2K ?

Either that or could it be the Workgroup Templates causing the proble.
Each computer has been reset to look for the temp[lates in their new
location. Should the templates be changed in some way?

Any advice greatfully Recieved

 

[John McGhie [MVP Office Systems -- Word]]

Hi Gareth:

There are issues with networking between Macs and PCs that get exposed by
Win2K SP3. Basically, Apple and Microsoft tightened up the rules to fix a
security hole. SP3 brings in the new rules, and exposes problems with
directory and user permission.

The end user requires read/write/rename/remove permission to both the
director the document is in and the server's temporary directory.

You may also wish to be aware that every document, including templates, will
retain explicit paths to various assets such as templates, printers,
included pictures and whatever.

So yes, you will get some issues if you have moved the templates in use for
existing documents to a different server: lot of time-outs, which can cause
crashes.

You may need to create an alias to the old server name that points to the
new server: each document will then repair itself when it is saved.

cheers

This responds to article <[email protected]>,

Having recently upgraded the file server to Windows 2000 Server from
Windows NT 4.0 I seem to be noticing instances of Word 98 for
Macintosh quitting on users.

Are there any known compatibility issues with files migrated over from
an NT machine to WIN2K ?

Either that or could it be the Workgroup Templates causing the proble.
Each computer has been reset to look for the temp[lates in their new
location. Should the templates be changed in some way?

Any advice greatfully Recieved

--

Please respond only to the newsgroup to preserve the thread.

John McGhie, Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. GMT + 10 Hrs
+61 4 1209 1410, mailto:[email protected]