Word 98 start up prompts "insert the disk: office 98"

[Marella Kim]

Running Office 98 on a G3 powerbook, OS 9.2.2

I've reinstalled Office repeatedly, but Word still prompts for the CD
(Excel, Powerpoint are fine). If I cancel out of it, the program seems to
run as it should. It probably isn't a big deal, but until I tried to
install extra templates, I had no problems. I thought installing from
scratch would help, but it's only made things worse.

Also, my license number and user name in the startup screen is gone. Do I
need to re-register Office on my computer with the key and everything? How
would I go about that?

Thanks!!!

 

[Dayo Mitchell]

Hi Marella,

If you re-installed without running the Remove Office tool first, that can
make the situation worse, and if that is the case, you might want to do a
Remove and Reinstall, when you feel like you have time. And it has to be
the Remove Office tool downloaded from the mactopia website. There are some
Office 98 updates you might want as well.
See here for directions, best practice, exact links, and other
troubleshooting fixes.
http://word.mvps.org/MacWordNew/TroubleshootWord2001.htm
You don't say, however, what "worse" is, other than the CD prompt.

But it kinda sounds like maybe the installation of the templates did not
take properly? Finding the templates that you tried to install, and moving
them out of the templates folder, *might* stop Word prompting for the CD.
It might be trying to load templates that aren't properly installed.

Don't have a clue about the license number, but user name can usually be set
through Edit | Preferences, User Information. Remove and Reinstall would
re-register, but if Word runs without showing the key, I wouldn't think that
alone was a good reason to R&R (but my G3 in OS 9.2.2 boots *really* slowly,
so anything that requires restarting is a big hassle for me).

DM