Word and Apple Displays

K

Kevin Klustner

Running Word X for the Mac on a 15" PowerBook G4. Wireless mouse and
keyboard. No problems. Just purchased a 17" Apple Display. Now, while in
Word, I get a continuous line feed that continues until I exit out of Word.
This happens reandomly (it seems) at least once or twice a day. Has anyone
else seen this problem?
 
B

Beth Rosengard

Hi Kevin,

This happened to me once and I'll tell you what cured it in a second, but
first you need to eliminate your keyboard as a possible cause. You're
positive you don't have a sticky key?

Okay, then, it's either your Normal template or your Word Settings file,
most likely Normal. Here's how to test them:

1) Quit Word and navigate to your Normal template which should be in
/Applications/Microsoft Office X/Templates/. Rename Normal to something else
(like OldNormal), then relaunch Word. If this fixes the problem but you
have customizations, etc, in OldNormal that you want to maintain, you can
use Organizer to transfer those from OldNormal to the newly-created Normal
template. Then you can trash the old renamed file. To learn how to use
Organizer, see here (use IE not Safari to view this site):
<http://word.mvps.org/FAQs/WordMac/MacWordNormalTemplate.htm>

If this doesn't fix the problem, quit Word again, trash the new Normal and
rename OldNormal back to Normal.

2) To test your Preference files, quit *all* Office Applications.
Navigate to your ~/library/preferences/Microsoft folder. Rename the
Microsoft Component Preferences, Word Settings (10), and Microsoft Office
Settings (10) files. When you restart Word, these files will be recreated.
If all is well, you can trash the old files. You will have to reset some
Preferences and AutoCorrect settings.

If this doesn't help, you can trash the new files and rename the old ones
back.

Hope this helps.

--
Beth Rosengard
Mac MVP

Mac Word FAQ: <http://word.mvps.org/FAQs/WordMac/index.htm>
Entourage Help Page: <http://www.entourage.mvps.org>
 

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