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Dennis Giblin
I just added a Brother 5070N laser printer to my G4 running 10.2.6. I'm
having the following problem and am looking for suggestions.
Often when a printing a document from Microsoft Word v.X Service Release
1, the job fails because there is no paper in the Multi-Purpose tray.
I'm not trying to use the tray and have left all paper source options as
they were when I installed the printer. The same settings work just
fine with Excel, PowerPoint, Safari, Textedit...
One workaround I discovered was to go to Page Setup in Word and specify
a custom paper size of 11 x 8.5, Don't know why this fakes it out, but
it consistently does. I've also noticed that this seems to happen
almost always with files from external sources.
I emailed Brother with the problem and got a clueless response. Any
help here will be appreciated.
Dennis Giblin
having the following problem and am looking for suggestions.
Often when a printing a document from Microsoft Word v.X Service Release
1, the job fails because there is no paper in the Multi-Purpose tray.
I'm not trying to use the tray and have left all paper source options as
they were when I installed the printer. The same settings work just
fine with Excel, PowerPoint, Safari, Textedit...
One workaround I discovered was to go to Page Setup in Word and specify
a custom paper size of 11 x 8.5, Don't know why this fakes it out, but
it consistently does. I've also noticed that this seems to happen
almost always with files from external sources.
I emailed Brother with the problem and got a clueless response. Any
help here will be appreciated.
Dennis Giblin