Word and Endnote X1 an explosive combination

[jra]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

Hi all, since two weeks ago my word started crashing every time I add a new Endnote reference. I already re-installed Endnote but the problem was not solve. Below is the log of the crash but it says very little to me. Is there anyone who can help me? How can I solve this problem? Many thanks,
JRA

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2009-04-07 10:30:09 -0400
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 12.1.5.081119
Crashed Module Name: Microsoft Word
Crashed Module Version: 12.1.5.081119
Crashed Module Offset: 0x00c8b3e2
Blame Module Name: Microsoft Word
Blame Module Version: 12.1.5.081119
Blame Module Offset: 0x00c8b3e2
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409

Thread 0 crashed:

# 1 0x00c8c3e2 in _wdGetApplicationObject + 0x005571FC (Microsoft Word + 0x00c8b3e2)
# 2 0x00bc2096 in _wdGetApplicationObject + 0x0048CEB0 (Microsoft Word + 0x00bc1096)
# 3 0x0074fa3a in _wdGetApplicationObject + 0x0001A854 (Microsoft Word + 0x0074ea3a)
# 4 0x0074fe53 in _wdGetApplicationObject + 0x0001AC6D (Microsoft Word + 0x0074ee53)
# 5 0x00761f3c in _wdGetApplicationObject + 0x0002CD56 (Microsoft Word + 0x00760f3c)
# 6 0x00b063dd in _wdGetApplicationObject + 0x003D11F7 (Microsoft Word + 0x00b053dd)
# 7 0x00b0ffd0 in _wdGetApplicationObject + 0x003DADEA (Microsoft Word + 0x00b0efd0)
# 8 0x21070055 in Word::Hyperlinks::Add(IDispatch*, tagVARIANT*, tagVARIANT*) + 0x0000003F (EndNote CWYW Word 2008 + 0x00070055)
# 9 0x210659b7 in WTReferenceListImp::ActivateLinks() + 0x00000531 (EndNote CWYW Word 2008 + 0x000659b7)
# 10 0x2106c6d5 in WTReferenceListImp::Update(std::vector<WT::RefListItem, std::allocator<WT::RefListItem> > const&, WT::LayoutSpec const&) + 0x00000BAB (EndNote CWYW Word 2008 + 0x0006c6d5)
# 11 0x2100e69a in ResultTask:oRefList() + 0x000000AC (EndNote CWYW Word 2008 + 0x0000e69a)
# 12 0x2100ea53 in ResultTask:oResult() + 0x00000099 (EndNote CWYW Word 2008 + 0x0000ea53)
# 13 0x2100eb0d in QueueFormatResult(WT::IDocument*, WT::IFormatResult*) + 0x00000097 (EndNote CWYW Word 2008 + 0x0000eb0d)
# 14 0x2107ede5 in CWYWFormatBibAEHandler(AEDesc const*, AEDesc*, long) + 0x000000E9 (EndNote CWYW Word 2008 + 0x0007ede5)
# 15 0x91dfd648 in _gHelpers + 0x91DCC268 (AE + 0x00002648)
# 16 0x91dfd57e in _gHelpers + 0x91DCC19E (AE + 0x0000257e)
# 17 0x91e08a80 in _gHelpers + 0x91DD76A0 (AE + 0x0000da80)
# 18 0x91e0851b in _gHelpers + 0x91DD713B (AE + 0x0000d51b)
# 19 0x90398455 in .objc_class_name___NSCFSet + 0x9024D515 (CoreFoundation + 0x0004f455)
# 20 0x903bc8e8 in .objc_class_name___NSCFSet + 0x902719A8 (CoreFoundation + 0x000738e8)
# 21 0x903bccd8 in .objc_class_name___NSCFSet + 0x90271D98 (CoreFoundation + 0x00073cd8)
# 22 0x927f62c0 in .objc_class_name_IPMDFontRange + 0x924CB680 (HIToolbox + 0x000302c0)
# 23 0x928a9a5f in .objc_class_name_IPMDFontRange + 0x9257EE1F (HIToolbox + 0x000e3a5f)
# 24 0x928a9766 in .objc_class_name_IPMDFontRange + 0x9257EB26 (HIToolbox + 0x000e3766)
# 25 0x929ee929 in .objc_class_name_IPMDFontRange + 0x926C3CE9 (HIToolbox + 0x00228929)
# 26 0x91e0976a in _gHelpers + 0x91DD838A (AE + 0x0000e76a)
# 27 0x928e15af in .objc_class_name_IPMDFontRange + 0x925B696F (HIToolbox + 0x0011b5af)
# 28 0x210027f6 in CAEDispatchDriver::InvokeHelperV(long, unsigned short, unsigned short, void*, unsigned char const*, char*) + 0x000003A6 (EndNote CWYW Word 2008 + 0x000027f6)
# 29 0x21002a80 in CAEDispatchDriver::InvokeHelper(long, unsigned short, unsigned short, void*, unsigned char const*, ...) + 0x00000040 (EndNote CWYW Word 2008 + 0x00002a80)
# 30 0x21048477 in IWTServer::FormatBibliography(tagVARIANT const&, IDispatch*) + 0x00000049 (EndNote CWYW Word 2008 + 0x00048477)
# 31 0x2107749d in WTServer::FormatBibliography(WT::FormatSpec const&) + 0x0000004F (EndNote CWYW W

 

[jra]

Still not complete... I'll try again

 

[jra]

# 33 0x2107c261 in TriggerInstantFormatting(WT::IDocument*) + 0x0000005B (EndNote CWYW Word 2008 + 0x0007c261)
# 34 0x2104d1b1 in DoInsertCitation(WT::IDocument*, std::vector<WT::Citation, std::allocator<WT::Citation> >&, bool) + 0x0000070B (EndNote CWYW Word 2008 + 0x0004d1b1)
# 35 0x2104df35 in DoInsertCitations(int) + 0x00000181 (EndNote CWYW Word 2008 + 0x0004df35)
# 36 0x2107e512 in AEInvokeHandler(void (*)()) + 0x00000056 (EndNote CWYW Word 2008 + 0x0007e512)
# 37 0x2107f2ec in CWYWAEHandler(AEDesc const*, AEDesc*, long) + 0x000002DE (EndNote CWYW Word 2008 + 0x0007f2ec)
# 38 0x91dfd648 in _gHelpers + 0x91DCC268 (AE + 0x00002648)
# 39 0x91dfd57e in _gHelpers + 0x91DCC19E (AE + 0x0000257e)
# 40 0x91dfd425 in _gHelpers + 0x91DCC045 (AE + 0x00002425)
# 41 0x927f89a5 in .objc_class_name_IPMDFontRange + 0x924CDD65 (HIToolbox + 0x000329a5)
# 42 0x00643d08 in _wdCommandDispatch + 0x00326F8C (Microsoft Word + 0x00642d08)
# 43 0x000033f8 in __mh_execute_header + 0x000023F8 (Microsoft Word + 0x000023f8)
# 44 0x01624560 in MEventHandler::FRemoveHandler(unsigned long, unsigned long) + 0x000001DE (MicrosoftComponentPlugin + 0x0009b560)
# 45 0x927ce143 in .objc_class_name_IPMDFontRange + 0x924A3503 (HIToolbox + 0x00008143)
# 46 0x927cd57d in .objc_class_name_IPMDFontRange + 0x924A293D (HIToolbox + 0x0000757d)
# 47 0x927cd3e2 in .objc_class_name_IPMDFontRange + 0x924A27A2 (HIToolbox + 0x000073e2)
# 48 0x927fbd54 in .objc_class_name_IPMDFontRange + 0x924D1114 (HIToolbox + 0x00035d54)
# 49 0x927ce4fc in .objc_class_name_IPMDFontRange + 0x924A38BC (HIToolbox + 0x000084fc)
# 50 0x927cd57d in .objc_class_name_IPMDFontRange + 0x924A293D (HIToolbox + 0x0000757d)
# 51 0x927e9ed2 in .objc_class_name_IPMDFontRange + 0x924BF292 (HIToolbox + 0x00023ed2)
# 52 0x01675a71 in _McpFDispatchEventRef + 0x00000073 (MicrosoftComponentPlugin + 0x000eca71)
# 53 0x01676001 in _McpRunApplicationEventLoop + 0x0000051B (MicrosoftComponentPlugin + 0x000ed001)
# 54 0x00ae70f7 in _wdGetApplicationObject + 0x003B1F11 (Microsoft Word + 0x00ae60f7)
# 55 0x00af01ab in _wdGetApplicationObject + 0x003BAFC5 (Microsoft Word + 0x00aef1ab)
# 56 0x0225b45c in __WlmMain + 0x00000047 (MicrosoftOffice + 0x004a345c)
# 57 0x00ad5548 in _wdGetApplicationObject + 0x003A0362 (Microsoft Word + 0x00ad4548)
# 58 0x00002d62 in __mh_execute_header + 0x00001D62 (Microsoft Word + 0x00001d62)
# 59 0x00002c89 in __mh_execute_header + 0x00001C89 (Microsoft Word + 0x00001c89)

X86 Thread State:
eax: 0x00000004 ebx: 0x00000004 ecx: 0x00000000 edx:0x04ad3208
edi: 0x00000000 esi: 0x014b53a4 ebp: 0xbfffca68 esp:0xbfffca50
ss: 0x0000001f eip: 0x00c8c3e2 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010286

Thread 1:

# 1 0x90c1b2e6 in _signgam + 0x90A743C2 (libSystem.B.dylib + 0x000012e6)
# 2 0x90ca2eab in _signgam + 0x90AFBF87 (libSystem.B.dylib + 0x00088eab)
# 3 0x01ac7d7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d)
# 4 0x01ac73e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5)
# 5 0x01ac746c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c)
# 6 0x01ac7f25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25)
# 7 0x90c4c095 in _signgam + 0x90AA5171 (libSystem.B.dylib + 0x00032095)
# 8 0x90c4bf52 in _signgam + 0x90AA502E (libSystem.B.dylib + 0x00031f52)

X86 Thread State:
eax: 0xffffffa6 ebx: 0x90c92287 ecx: 0xb00a0a5c edx:0x90c1b2e6
edi: 0x000000da esi: 0x401b5f2f ebp: 0xb00a0ac8 esp:0xb00a0a5c
ss: 0x0000001f eip: 0x90c1b2e6 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000202

Thread 2:

# 1 0x90c223ae in _signgam + 0x90A7B48A (libSystem.B.dylib + 0x000083ae)
# 2 0x90c4cd0d in _signgam + 0x90AA5DE9 (libSystem.B.dylib + 0x00032d0d)
# 3 0x90b6345c in __CMProfileID + 0x90A90338 (ColorSync + 0x0003345c)
# 4 0x90b75d8e in __CMProfileID +

 

[jra]

# 4 0x90b75d8e in __CMProfileID + 0x90AA2C6A (ColorSync + 0x00045d8e)
# 5 0x90c4c095 in _signgam + 0x90AA5171 (libSystem.B.dylib + 0x00032095)
# 6 0x90c4bf52 in _signgam + 0x90AA502E (libSystem.B.dylib + 0x00031f52)

X86 Thread State:
eax: 0x0000014e ebx: 0x90c4cd2d ecx: 0xb0122e7c edx:0x90c223ae
edi: 0x048603a4 esi: 0xb0123000 ebp: 0xb0122ef8 esp:0xb0122e7c
ss: 0x0000001f eip: 0x90c223ae cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246

Loaded modules:

0: Microsoft Word (12.1.5.081119 Reg=en Loc=0x0409): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/Microsoft Word
1: MicrosoftComponentPlugin: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftComponentPlugin.framework/Versions/12/MicrosoftComponentPlugin
2: Netlib: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib
3: StdUrlMoniker: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/StdUrlMoniker.framework/Versions/12/StdUrlMoniker
4: MicrosoftOLE: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOLE.framework/Versions/12/MicrosoftOLE
5: MicrosoftOLEAutomation: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOLEAutomation.framework/Versions/12/MicrosoftOLEAutomation
6: MSLS3: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MSLS3.framework/Versions/12/MSLS3
7: merp: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/merp.framework/Versions/12/merp
8: MSXML: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MSXML.framework/Versions/12/MSXML
9: PowerPlantCore: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/PowerPlantCore.framework/Versions/12/PowerPlantCore
10: MicrosoftOffice: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOffice.framework/Versions/12/MicrosoftOffice
11: PowerPlant: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/PowerPlant.framework/Versions/12/PowerPlant
12: OfficeArt: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/OfficeArt.framework/Versions/12/OfficeArt
13: MicrosoftOleo: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOleo.framework/Versions/12/MicrosoftOleo
14: SmartArt: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/SmartArt.framework/Versions/12/SmartArt
15: MicrosoftChartPlugin: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftChartPlugin.framework/Versions/12/MicrosoftChartPlugin
16: Instant Hijack Server (2.1.1 Reg=English Loc=0x0000): /usr/local/hermes/modules/Instant Hijack Server.hermesmodule/Contents/MacOS/Instant Hijack Server
17: OpenTransport: /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
18: RawCamera (435 Reg=English Loc=0x0000): /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
19: AutomatorCMM (160 Reg=English Loc=0x0000): /System/Library/Contextual Menu Items/AutomatorCMM.plugin/Contents/MacOS/AutomatorCMM
20: EnglishSpeller (12.1.5.081119 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Office/Shared Applications/Proofing Tools/EnglishSpeller.proofingtool/Contents/MacOS/EnglishSpeller
21: BluetoothContextualMenu (2.1.3f8 Reg=English Loc=0x0000): /System/Library/Contextual Menu Items/BluetoothContextualMenu.plugin/Contents/MacOS/BluetoothContextualMenu
22: BezelServices: /System/Library/PrivateFrameworks/BezelServices.framework/Versions/A/BezelServices
23: FolderActionsMenu (1.3.2 Reg=English Loc=0x0000): /System/Library/Contextual Menu Items/

 

[jra]

23: FolderActionsMenu (1.3.2 Reg=English Loc=0x0000): /System/Library/Contextual Menu Items/FolderActionsMenu.plugin/Contents/MacOS/FolderActionsMenu
24: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/ATSHI.dylib
25: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
26: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
27: FrenchSpeller (12.1.5.081119 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Office/Shared Applications/Proofing Tools/FrenchSpeller.proofingtool/Contents/MacOS/FrenchSpeller
28: libFontStreams.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libFontStreams.A.dylib
29: AdobeBIB: /Library/Contextual Menu Items/ADFSMenu.plugin/Contents/MacOS/../Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
30: libPDFRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
31: EndNote CWYW Word 2008 (1.0 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Office/Startup/Word/EndNote CWYW Word 2008.bundle/Contents/MacOS/EndNote CWYW Word 2008
32: EntourageCore: /Applications/Microsoft Office 2008/Office/EntourageCore.framework/EntourageCore
33: EntourageLegacy: /Applications/Microsoft Office 2008/Office/EntourageLegacy.framework/EntourageLegacy
34: IOBluetooth: /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
35: ADFSMenu (4.0.0.344 Reg=English Loc=0x0000): /Library/Contextual Menu Items/ADFSMenu.plugin/Contents/MacOS/ADFSMenu
36: EnglishGrammar (12.1.5.081119 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Office/Shared Applications/Proofing Tools/EnglishGrammar.proofingtool/Contents/MacOS/EnglishGrammar
37: JapaneseProofing (12.1.5.081119 Reg= English Loc=0x0000): /Applications/Microsoft Office 2008/Office/Shared Applications/Proofing Tools/JapaneseProofing.proofingtool/Contents/MacOS/JapaneseProofing
38: SystemConfiguration: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
39: OSServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
40: libbsm.dylib: /usr/lib/libbsm.dylib
41: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
42: libsqlite3.0.dylib: /usr/lib/libsqlite3.0.dylib
43: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
44: Shortcut: /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
45: CoreFoundation: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
46: NavigationServices: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
47: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
48: libGLProgrammability.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
49: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
50: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
51: CoreVideo: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
52: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
53: ColorSync: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
54: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
55: OpenScripting: /System/Library/Frameworks/Carbon.fra

 

[jra]

55: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
56: libgcc_s.1.dylib: /usr/lib/libgcc_s.1.dylib
57: AudioToolbox: /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
58: HelpData: /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
59: libffi.dylib: /usr/lib/libffi.dylib
60: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
61: vecLib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
62: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
63: libvMisc.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
64: QuartzCore: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
65: CoreServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
66: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
67: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
68: HTMLRendering: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
69: Security: /System/Library/Frameworks/Security.framework/Versions/A/Security
70: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
71: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
72: AE: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
73: libLAPACK.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
74: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
75: AudioUnit: /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
76: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
77: vImage: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
78: CoreData: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
79: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
80: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
81: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
82: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
83: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
84: libCGATS.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
85: ApplicationServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
86: SecurityInterface: /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
87: libauto.dylib: /usr/lib/libauto.dylib
88: SpeechSynthesis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
89: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
90: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
91: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
92: QuickTime: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
93: libBLAS.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
94: Accelerate: /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerat

 

[jra]

94: Accelerate: /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
95: SpeechRecognition: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
96: InstallServer: /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallServer
97: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
98: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
99: PrintCore: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
100: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
101: SearchKit: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
102: libz.1.dylib: /usr/lib/libz.1.dylib
103: Metadata: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
104: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
105: CommonPanels: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
106: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
107: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
108: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
109: CarbonCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
110: LaunchServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
111: SecurityHI: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
112: libvDSP.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
113: DictionaryServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
114: CoreUI: /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
115: SecurityFoundation: /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
116: LangAnalysis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
117: Foundation: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
118: CarbonSound: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
119: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
120: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
121: CFNetwork: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
122: libcups.2.dylib: /usr/lib/libcups.2.dylib
123: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
124: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
125: Kerberos: /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
126: DiskArbitration: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
127: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
128: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
129: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
130: DesktopServicesPriv: /System/Library/PrivateFram

 

[jra]

130: DesktopServicesPriv: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
131: ImageIO: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
132: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
133: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib

Operating System Information
Operating System: Mac OS X 10.5.6 (Build 9G55)
CPU: Intel Core Duo, Number: 2, Speed: 2147 MHz
gestaltPhysicalRAMSize err = 0, result = 2047 MB
gestaltSystemVersion err = 0, result = 0x1056
Screen: 1920 x 1200, depth = 32, ltbr = 0, 0, 1200, 1920

Microsoft Application Information:
Error Reporting UUID: 7F5A741D-4BF0-4127-9A2B-79CBEB4BEE52
Time from launch: 0 hours, 2 minutes, 27 seconds
Total errors on this client: 50

 

[jra]

Right, now it's complete. Thanks again.

 

[Corentin Cras-Méneur]

Hi all, since two weeks ago my word started crashing every time I add a
new Endnote reference. I already re-installed Endnote but the problem
was not solve. Below is the log of the crash but it says very little to
me. Is there anyone who can help me? How can I solve this problem? Many
thanks, JRA

BTW, you don;t need to submit crash logs in here. MS won;t get them,
this is a peer support group.

I've used EndNote X1 without issues for a while (I'm on X2 now). I
suspect somethign is wrong with your install.
Did you try re-downloading the add-on installer and reinstalling it??

Is EndNote perfectly up to date?? (I can't remember if they had updates
for this version or not),

Corentin

 

[jra]

Thanks Coretin, I'm using ad up dated version of Endnote and everything was find until a few weeks ago I inserted charts and pictures into my word documents. Ever since then, hell! I may just end up getting X2 and solve the problem as I cannot work like this

 

[Corentin Cras-Méneur]

Thanks Coretin, I'm using ad up dated version of Endnote and everything
was find until a few weeks ago I inserted charts and pictures into my
word documents. Ever since then, hell! I may just end up getting X2 and
solve the problem as I cannot work like this

Did you also try to reinstall the EndNote add-on??
<http://www.endnote.com/support/CWYW_Word_2008.asp>

They also have a troubleshooting page:
<http://www.endnote.com/support/faqs/CWYW/faq1.asp#macENX1WORD2008>


Corentin

 

[John McGhie]

I don't think X2 will solve the problem, because I think the problem may be
in your documents.

I suggest that you will be better advised to solve this problem first,
before deciding whether to spend your money on X2.

Corentin is one of the contributors here who uses EndNote a lot. I don't
use it at all, so I can't be much help But generally, if there is
anything at all wrong with a document, the combination of that and EndNote
will bring Word crashing down.

To prove this, you could try creating a new blank document and inserting
some citations... If Word keeps going, we need to turn our attention to the
documents you are working on.

Cheers

Thanks Coretin, I'm using ad up dated version of Endnote and everything was
find until a few weeks ago I inserted charts and pictures into my word
documents. Ever since then, hell! I may just end up getting X2 and solve the
problem as I cannot work like this

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]

 

[Corentin Cras-Méneur]

To prove this, you could try creating a new blank document and inserting
some citations... If Word keeps going, we need to turn our attention to the
documents you are working on.

It could be the add-on too. I would really reinstall it,


Corentin

 

[jra]

Dear John and Coretin,

Thanks for your help. I re-installed Endnote, made all the updates and again installed te add-on. And, miracle, again everything works. I hope it keeps like that.

Thanks again,
joão

 

[John McGhie]

Hi joão:

Congratulations on getting it fixed. I hope it stays that way.

And thanks for getting back to us: we need to learn what works and what
doesn't.

Cheers

Dear John and Coretin,

Thanks for your help. I re-installed Endnote, made all the updates and again
installed te add-on. And, miracle, again everything works. I hope it keeps
like that.

Thanks again,
joão

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]