Word (and Entourage) Crashes due to Font problem

I

info

Hi,

When I try to open Word, if crashes upon determining font preferences.
Is there a way to trash my preferences? Or another solution?

Joe
 
D

Daiya Mitchell

Hi Joe,

There is a way to trash preferences, but the main preference file
doesn't really hold font information, so I don't think it will fix your
problem.

Consistent and reproducible problems in Word usually respond to one of
the standard troubleshooting measures, which you will find listed here:
http://word.mvps.org/Mac/TroubleshootingIndex.html

I suggest you start with the Diagnose Your Problem link and check the
tips under Quit on Startup--if you *know* if crashes while the splash
screen says "optimizing fonts", you might start with the troubleshooting
fonts link.

Daiya
 

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