Word and Photodraw won't open documents in Explore and Outlet Expr

[easytech]

After using a 3rd party quick clean-up program (PC Fine Tune from Earthlink),
MS Word won't open .docs and Photodraw won't open .jpgs as I have it set up
in Folder Options>File Types. Under programs, they are no longer listed, as
well.
Although both .exes are found, when I try to open PhotoDraw from it, I am
told that the program must be loaded in order to open.
I would greatly appreciate any suggestions to help.
Thank you.

 

[Terry Farrell]

From Start, Run, type in

winword /a

and press enter. Does Word open now in Safe Mode?

 

[easytech]

Yes. I will try the same for PhotoDraw.

From Start, Run, type in

winword /a

and press enter. Does Word open now in Safe Mode?

 

[easytech]

When I tried photodraw /a and photodrw /a, photodraw didn't open.

 

[Suzanne S. Barnhill]

I don't think there is any Safe Mode for PhotoDraw. But what you need to do
for Word is reregister it (see
http://word.mvps.org/FAQs/AppErrors/ReRegisterWord.htm). A similar procedure
may be needed for PhotoDraw, but see also
http://support.microsoft.com/kb/250833 (or search Google for your specific
error message, such as "This application must be installed to run").

In any case, a Word newsgroup is not the best place to look for solutions to
PhotoDraw problems. You might try microsoft.public.photodraw.discussion.

 

[easytech]

Terry,
What does it mean that Word would open in Safe mode?

 

[Suzanne S. Barnhill]

See http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm. If
everything is fine in Safe Mode, then the problem is with Normal.dot, the
Registry, add-ins, or the printer driver.

 

[Terry Farrell]

Safe Mode is where Word is forced to start in its default install mode
bypassing absolutely every customisation: add-ins, templates, macros, user
changes, etc. It basically proves that there is nothing wrong with Word
itself or the important parts of the OS. It may also make a registry change
if it finds anything obvious wrong.

Terry

 

[Terry Farrell]

Of course, this 'cleaner' may have corrupted the DataKey. Run Regedit and
navigate to the Word DataKey and delete it.

HKEY_CURRENT_USER\Software\Microsoft\Office\version number\Word\Data

Word will recreate it automatically when it is opened next time.

Never run any of these so called cleaners that work on the registry:
generally speaking, they are unnecessary and can damage your system.

Terry