Word and Power Point will not launch effectively

T

TLMac

My customer recently returned from France where he used a memory stick to
view Word and Power Point documents. Since his return to the US, when Word
or Power Point are selected to launch initially, it takes approx. 180+
seconds for these applications to open. Once opened, selected
documents/presentations open fine. Whenever the application is closed, it
again takes 180+ seconds to launch. Access and Excel are not affected (and
were not used while in France). Please advise.
 

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