Word attachments taking a LONG time to open from Outlook

N

Nebulus

We've got a user that regularly gets a word doc from his clients. when
he tries to open the attachment, it can take literally a minute, up to
a minute and a half before the file opens, and we're only talking a
single page of text.

When he forwards the email to me, I can open it almost instantly.

As far as software goes, we're all on Office 2003 Small Business
(using cached exchange mode), Win XP with all updates, and AVG
Enterprise 7.x antivirus. The systems are Dell Optiplex 745's with
Core 2 chips and at least 1Gb of RAM.

For all intents and purposes, this user shouldn't be having any issues
with opening the files. Is there some way to find out what attachments
take so long to open?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top