word attachments won't open

J

JA

Certain Word attachments sent to me or my wife will not open either
directly from Mail or from desktop. Word message comes up says that
Word cannot open the doc and to try open from file menu or confirm
that it is a word document. I have reloaded Word, added all text
converters. Using Word from Office V.x. Tried remailing the
attachment to myself and that didn't work. Tried changing to .rtf and
that failed. Any thoughts? thanks
 

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