Word bug when using Styles in a document

J

Julian Mander

Ever since Word 97, through 2000 and now to Office XP, Word has consistently
demonstrated a bug when using styles. I regularly set up Heading 1, 2, 3 with
keyboard shortcuts Alt-F1, Alt-F2, Alt-F3 to enable to put together documents
and minutes of meetings quickly. A finished document will typically having
one instance of Heading 1, a couple of dozen Heading 2, and half a dozen
Heading 3. When you scroll up and down through a document, moving onto and
off these headings, Word occasionally gets 'confused' as to where it should
go next, and jumps by a page or two to an unrelated part of the documetn. You
can move fine throughout the whole document page-upping and page-downing, but
when you are scrolling up with the cursor keys through the text, it is as if
word corrupts a pointer assignment from one heading line to next part of the
text, so you suddenly find yourself jumping. When this occurs, you can
consistently repeat the problem from above and below the point, and Word just
jumps the cursor position when you hit the corruption. The only way to get to
where you are trying to get to, is to use the scroll bar to shift the
document and then insert the cursor at the text point required.
[I'd hoped this would have been reported years ago and sorted, but it's
still occurring. Any hope for the next version?]

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.

http://www.microsoft.com/office/com...a&dg=microsoft.public.word.application.errors
 
S

Suzanne S. Barnhill

Well, first of all, there are built-in shortcuts for Headings 1-3
(Ctrl+Alt+1, 2, 3), but assigning different shortcuts should not cause a
problem, so it is irrelevant to this discussion.

As for movement through the document, when you say "cursor keys," are you
referring to the arrow keys on the keyboard? If so, then this is definitely
a problem (though one I've never seen). If you're talking about the Browse
Next/Previous arrows at the bottom of the vertical scroll bar, is it
possible that the browse object has inadvertently been changed to Heading?



Julian Mander said:
Ever since Word 97, through 2000 and now to Office XP, Word has consistently
demonstrated a bug when using styles. I regularly set up Heading 1, 2, 3 with
keyboard shortcuts Alt-F1, Alt-F2, Alt-F3 to enable to put together documents
and minutes of meetings quickly. A finished document will typically having
one instance of Heading 1, a couple of dozen Heading 2, and half a dozen
Heading 3. When you scroll up and down through a document, moving onto and
off these headings, Word occasionally gets 'confused' as to where it should
go next, and jumps by a page or two to an unrelated part of the documetn. You
can move fine throughout the whole document page-upping and page-downing, but
when you are scrolling up with the cursor keys through the text, it is as if
word corrupts a pointer assignment from one heading line to next part of the
text, so you suddenly find yourself jumping. When this occurs, you can
consistently repeat the problem from above and below the point, and Word just
jumps the cursor position when you hit the corruption. The only way to get to
where you are trying to get to, is to use the scroll bar to shift the
document and then insert the cursor at the text point required.
[I'd hoped this would have been reported years ago and sorted, but it's
still occurring. Any hope for the next version?]

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.
http://www.microsoft.com/office/com...a&dg=microsoft.public.word.application.errors
 
C

Charles Kenyon

I have been using heading styles since 1995 in Word and never observed the
behavior you describe.
This is with Word 6, Word 97, Word 2000, Word 2002, and Word 2003. I have
never heard anyone else describe this problem either. That doesn't mean it
isn't a problem for you.

When you say: "When you scroll up and down through a document, moving onto
and
off these headings" could you tell us exactly what it is you are doing? Are
you using the up and down arrows to move through your document?

Do the points that the insertion point jumps over contain text or are they
simply blank areas of the document?

If the latter, this is not a bug. There is nothing there. If this is what is
happening, write back and I'll explain more.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide




--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.



Julian Mander said:
Ever since Word 97, through 2000 and now to Office XP, Word has
consistently
demonstrated a bug when using styles. I regularly set up Heading 1, 2, 3
with
keyboard shortcuts Alt-F1, Alt-F2, Alt-F3 to enable to put together
documents
and minutes of meetings quickly. A finished document will typically having
one instance of Heading 1, a couple of dozen Heading 2, and half a dozen
Heading 3. When you scroll up and down through a document, moving onto and
off these headings, Word occasionally gets 'confused' as to where it
should
go next, and jumps by a page or two to an unrelated part of the documetn.
You
can move fine throughout the whole document page-upping and page-downing,
but
when you are scrolling up with the cursor keys through the text, it is as
if
word corrupts a pointer assignment from one heading line to next part of
the
text, so you suddenly find yourself jumping. When this occurs, you can
consistently repeat the problem from above and below the point, and Word
just
jumps the cursor position when you hit the corruption. The only way to get
to
where you are trying to get to, is to use the scroll bar to shift the
document and then insert the cursor at the text point required.
[I'd hoped this would have been reported years ago and sorted, but it's
still occurring. Any hope for the next version?]

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow
this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.

http://www.microsoft.com/office/com...a&dg=microsoft.public.word.application.errors
 
J

Julian Mander

I'm using the cursor up, down, left and right keys to move character by
character or line by line through the document. I can be in the middle of a
block of text with Normal style, move up one line to a piece of text that is
Heading 2, and suddenly find myself 3 paragraphs higher. I can scroll down
line by line with the cursor down key back to the same point, but move one
line down and try to come back up again, and Word jumps again.

The jump points are always with text.

[P.S. I only mentioned the Ctrl-1 through 3 keypresses to point out that I
use these three heading styles precisely because they ARE mapped by default
to Word. I sometimes use re-assign Ctrl-N (for Normal) from its default
View:Normal to instead use style: normal, as a useful extension to these
Heading style assignments].

Charles Kenyon said:
I have been using heading styles since 1995 in Word and never observed the
behavior you describe.
This is with Word 6, Word 97, Word 2000, Word 2002, and Word 2003. I have
never heard anyone else describe this problem either. That doesn't mean it
isn't a problem for you.

When you say: "When you scroll up and down through a document, moving onto
and
off these headings" could you tell us exactly what it is you are doing? Are
you using the up and down arrows to move through your document?

Do the points that the insertion point jumps over contain text or are they
simply blank areas of the document?

If the latter, this is not a bug. There is nothing there. If this is what is
happening, write back and I'll explain more.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide




--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.



Julian Mander said:
Ever since Word 97, through 2000 and now to Office XP, Word has
consistently
demonstrated a bug when using styles. I regularly set up Heading 1, 2, 3
with
keyboard shortcuts Alt-F1, Alt-F2, Alt-F3 to enable to put together
documents
and minutes of meetings quickly. A finished document will typically having
one instance of Heading 1, a couple of dozen Heading 2, and half a dozen
Heading 3. When you scroll up and down through a document, moving onto and
off these headings, Word occasionally gets 'confused' as to where it
should
go next, and jumps by a page or two to an unrelated part of the documetn.
You
can move fine throughout the whole document page-upping and page-downing,
but
when you are scrolling up with the cursor keys through the text, it is as
if
word corrupts a pointer assignment from one heading line to next part of
the
text, so you suddenly find yourself jumping. When this occurs, you can
consistently repeat the problem from above and below the point, and Word
just
jumps the cursor position when you hit the corruption. The only way to get
to
where you are trying to get to, is to use the scroll bar to shift the
document and then insert the cursor at the text point required.
[I'd hoped this would have been reported years ago and sorted, but it's
still occurring. Any hope for the next version?]

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow
this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.

http://www.microsoft.com/office/com...a&dg=microsoft.public.word.application.errors
 
J

Julian Mander

Cursor keys are the keys on the keyboard, not the browse buttons on the
vertical scroll bar.
The symptoms seem to be created as a document gets to around half-a-dozen
pages, then sometimes it starts happening. Once the "corruption" occurs, it's
impossible to get rid of it. Even if you block and remove the offending text,
it usually starts happening something else.

Sorry if this all sounds a little too vague, its very difficult to pinpoint,
but is just something annoying that always plagued my use of Styles over the
last 10 years!!! (and I thought it was about time I found a way to report it
and see if there was anyone else "out there"... there is !! hurrah!)

Suzanne S. Barnhill said:
Well, first of all, there are built-in shortcuts for Headings 1-3
(Ctrl+Alt+1, 2, 3), but assigning different shortcuts should not cause a
problem, so it is irrelevant to this discussion.

As for movement through the document, when you say "cursor keys," are you
referring to the arrow keys on the keyboard? If so, then this is definitely
a problem (though one I've never seen). If you're talking about the Browse
Next/Previous arrows at the bottom of the vertical scroll bar, is it
possible that the browse object has inadvertently been changed to Heading?



Julian Mander said:
Ever since Word 97, through 2000 and now to Office XP, Word has consistently
demonstrated a bug when using styles. I regularly set up Heading 1, 2, 3 with
keyboard shortcuts Alt-F1, Alt-F2, Alt-F3 to enable to put together documents
and minutes of meetings quickly. A finished document will typically having
one instance of Heading 1, a couple of dozen Heading 2, and half a dozen
Heading 3. When you scroll up and down through a document, moving onto and
off these headings, Word occasionally gets 'confused' as to where it should
go next, and jumps by a page or two to an unrelated part of the documetn. You
can move fine throughout the whole document page-upping and page-downing, but
when you are scrolling up with the cursor keys through the text, it is as if
word corrupts a pointer assignment from one heading line to next part of the
text, so you suddenly find yourself jumping. When this occurs, you can
consistently repeat the problem from above and below the point, and Word just
jumps the cursor position when you hit the corruption. The only way to get to
where you are trying to get to, is to use the scroll bar to shift the
document and then insert the cursor at the text point required.
[I'd hoped this would have been reported years ago and sorted, but it's
still occurring. Any hope for the next version?]

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.
http://www.microsoft.com/office/com...a&dg=microsoft.public.word.application.errors
 
C

Charles Kenyon

I just tried to reproduce what you say happens in a 30-page multi-section
document that uses at least four heading styles. Pressing the up or down
arrow key took me through each line of text without skipping any.

Don't know what is going on for you. If you want to email me a copy of a
document that skips on your system I'll take a look at it. Send it to
wordfaq at addbalance.com.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide




--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.


Julian Mander said:
I'm using the cursor up, down, left and right keys to move character by
character or line by line through the document. I can be in the middle of
a
block of text with Normal style, move up one line to a piece of text that
is
Heading 2, and suddenly find myself 3 paragraphs higher. I can scroll down
line by line with the cursor down key back to the same point, but move one
line down and try to come back up again, and Word jumps again.

The jump points are always with text.

[P.S. I only mentioned the Ctrl-1 through 3 keypresses to point out that I
use these three heading styles precisely because they ARE mapped by
default
to Word. I sometimes use re-assign Ctrl-N (for Normal) from its default
View:Normal to instead use style: normal, as a useful extension to these
Heading style assignments].

Charles Kenyon said:
I have been using heading styles since 1995 in Word and never observed
the
behavior you describe.
This is with Word 6, Word 97, Word 2000, Word 2002, and Word 2003. I have
never heard anyone else describe this problem either. That doesn't mean
it
isn't a problem for you.

When you say: "When you scroll up and down through a document, moving
onto
and
off these headings" could you tell us exactly what it is you are doing?
Are
you using the up and down arrows to move through your document?

Do the points that the insertion point jumps over contain text or are
they
simply blank areas of the document?

If the latter, this is not a bug. There is nothing there. If this is what
is
happening, write back and I'll explain more.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide




--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.



message
Ever since Word 97, through 2000 and now to Office XP, Word has
consistently
demonstrated a bug when using styles. I regularly set up Heading 1, 2,
3
with
keyboard shortcuts Alt-F1, Alt-F2, Alt-F3 to enable to put together
documents
and minutes of meetings quickly. A finished document will typically
having
one instance of Heading 1, a couple of dozen Heading 2, and half a
dozen
Heading 3. When you scroll up and down through a document, moving onto
and
off these headings, Word occasionally gets 'confused' as to where it
should
go next, and jumps by a page or two to an unrelated part of the
documetn.
You
can move fine throughout the whole document page-upping and
page-downing,
but
when you are scrolling up with the cursor keys through the text, it is
as
if
word corrupts a pointer assignment from one heading line to next part
of
the
text, so you suddenly find yourself jumping. When this occurs, you can
consistently repeat the problem from above and below the point, and
Word
just
jumps the cursor position when you hit the corruption. The only way to
get
to
where you are trying to get to, is to use the scroll bar to shift the
document and then insert the cursor at the text point required.
[I'd hoped this would have been reported years ago and sorted, but it's
still occurring. Any hope for the next version?]

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the
"I
Agree" button in the message pane. If you do not see the button, follow
this
link to open the suggestion in the Microsoft Web-based Newsreader and
then
click "I Agree" in the message pane.

http://www.microsoft.com/office/com...a&dg=microsoft.public.word.application.errors
 
J

Julian Mander

On it's way to you. As luck would have it, I was working on just such a
document.
Put your cursor on the bottom of page 3, on word "Complete". Move up 1 line.
Move up 1 line to "Modify query". Move up 1 more line... and find yourself at
the bottom of page 2!

Charles Kenyon said:
I just tried to reproduce what you say happens in a 30-page multi-section
document that uses at least four heading styles. Pressing the up or down
arrow key took me through each line of text without skipping any.

Don't know what is going on for you. If you want to email me a copy of a
document that skips on your system I'll take a look at it. Send it to
wordfaq at addbalance.com.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide




--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.


Julian Mander said:
I'm using the cursor up, down, left and right keys to move character by
character or line by line through the document. I can be in the middle of
a
block of text with Normal style, move up one line to a piece of text that
is
Heading 2, and suddenly find myself 3 paragraphs higher. I can scroll down
line by line with the cursor down key back to the same point, but move one
line down and try to come back up again, and Word jumps again.

The jump points are always with text.

[P.S. I only mentioned the Ctrl-1 through 3 keypresses to point out that I
use these three heading styles precisely because they ARE mapped by
default
to Word. I sometimes use re-assign Ctrl-N (for Normal) from its default
View:Normal to instead use style: normal, as a useful extension to these
Heading style assignments].

Charles Kenyon said:
I have been using heading styles since 1995 in Word and never observed
the
behavior you describe.
This is with Word 6, Word 97, Word 2000, Word 2002, and Word 2003. I have
never heard anyone else describe this problem either. That doesn't mean
it
isn't a problem for you.

When you say: "When you scroll up and down through a document, moving
onto
and
off these headings" could you tell us exactly what it is you are doing?
Are
you using the up and down arrows to move through your document?

Do the points that the insertion point jumps over contain text or are
they
simply blank areas of the document?

If the latter, this is not a bug. There is nothing there. If this is what
is
happening, write back and I'll explain more.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide




--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.



message
Ever since Word 97, through 2000 and now to Office XP, Word has
consistently
demonstrated a bug when using styles. I regularly set up Heading 1, 2,
3
with
keyboard shortcuts Alt-F1, Alt-F2, Alt-F3 to enable to put together
documents
and minutes of meetings quickly. A finished document will typically
having
one instance of Heading 1, a couple of dozen Heading 2, and half a
dozen
Heading 3. When you scroll up and down through a document, moving onto
and
off these headings, Word occasionally gets 'confused' as to where it
should
go next, and jumps by a page or two to an unrelated part of the
documetn.
You
can move fine throughout the whole document page-upping and
page-downing,
but
when you are scrolling up with the cursor keys through the text, it is
as
if
word corrupts a pointer assignment from one heading line to next part
of
the
text, so you suddenly find yourself jumping. When this occurs, you can
consistently repeat the problem from above and below the point, and
Word
just
jumps the cursor position when you hit the corruption. The only way to
get
to
where you are trying to get to, is to use the scroll bar to shift the
document and then insert the cursor at the text point required.
[I'd hoped this would have been reported years ago and sorted, but it's
still occurring. Any hope for the next version?]

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the
"I
Agree" button in the message pane. If you do not see the button, follow
this
link to open the suggestion in the Microsoft Web-based Newsreader and
then
click "I Agree" in the message pane.

http://www.microsoft.com/office/com...a&dg=microsoft.public.word.application.errors
 
C

Charles Kenyon

If, while in your document, I scroll in the left table column, yes, it
jumps. This happens because it is scrolling to the next row, rather than
jumping columns. I don't see any other jumping. I am in print view.

In normal view the jumping is more pronounced, I suppose.

Anyway, if I move into your second column, I don't see anything unexpected.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide




--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.


Julian Mander said:
On it's way to you. As luck would have it, I was working on just such a
document.
Put your cursor on the bottom of page 3, on word "Complete". Move up 1
line.
Move up 1 line to "Modify query". Move up 1 more line... and find yourself
at
the bottom of page 2!

Charles Kenyon said:
I just tried to reproduce what you say happens in a 30-page multi-section
document that uses at least four heading styles. Pressing the up or down
arrow key took me through each line of text without skipping any.

Don't know what is going on for you. If you want to email me a copy of a
document that skips on your system I'll take a look at it. Send it to
wordfaq at addbalance.com.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide




--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.


Julian Mander said:
I'm using the cursor up, down, left and right keys to move character by
character or line by line through the document. I can be in the middle
of
a
block of text with Normal style, move up one line to a piece of text
that
is
Heading 2, and suddenly find myself 3 paragraphs higher. I can scroll
down
line by line with the cursor down key back to the same point, but move
one
line down and try to come back up again, and Word jumps again.

The jump points are always with text.

[P.S. I only mentioned the Ctrl-1 through 3 keypresses to point out
that I
use these three heading styles precisely because they ARE mapped by
default
to Word. I sometimes use re-assign Ctrl-N (for Normal) from its default
View:Normal to instead use style: normal, as a useful extension to
these
Heading style assignments].

:

I have been using heading styles since 1995 in Word and never observed
the
behavior you describe.
This is with Word 6, Word 97, Word 2000, Word 2002, and Word 2003. I
have
never heard anyone else describe this problem either. That doesn't
mean
it
isn't a problem for you.

When you say: "When you scroll up and down through a document, moving
onto
and
off these headings" could you tell us exactly what it is you are
doing?
Are
you using the up and down arrows to move through your document?

Do the points that the insertion point jumps over contain text or are
they
simply blank areas of the document?

If the latter, this is not a bug. There is nothing there. If this is
what
is
happening, write back and I'll explain more.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide




--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.



message
Ever since Word 97, through 2000 and now to Office XP, Word has
consistently
demonstrated a bug when using styles. I regularly set up Heading 1,
2,
3
with
keyboard shortcuts Alt-F1, Alt-F2, Alt-F3 to enable to put together
documents
and minutes of meetings quickly. A finished document will typically
having
one instance of Heading 1, a couple of dozen Heading 2, and half a
dozen
Heading 3. When you scroll up and down through a document, moving
onto
and
off these headings, Word occasionally gets 'confused' as to where it
should
go next, and jumps by a page or two to an unrelated part of the
documetn.
You
can move fine throughout the whole document page-upping and
page-downing,
but
when you are scrolling up with the cursor keys through the text, it
is
as
if
word corrupts a pointer assignment from one heading line to next
part
of
the
text, so you suddenly find yourself jumping. When this occurs, you
can
consistently repeat the problem from above and below the point, and
Word
just
jumps the cursor position when you hit the corruption. The only way
to
get
to
where you are trying to get to, is to use the scroll bar to shift
the
document and then insert the cursor at the text point required.
[I'd hoped this would have been reported years ago and sorted, but
it's
still occurring. Any hope for the next version?]

----------------
This post is a suggestion for Microsoft, and Microsoft responds to
the
suggestions with the most votes. To vote for this suggestion, click
the
"I
Agree" button in the message pane. If you do not see the button,
follow
this
link to open the suggestion in the Microsoft Web-based Newsreader
and
then
click "I Agree" in the message pane.

http://www.microsoft.com/office/com...a&dg=microsoft.public.word.application.errors
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top