B
Bob
Word Cannot open the existing (normal.dot).
This is what I did to try and fix it ( all failed):
1. Per every website I read I re-named the old file and let Word create a
new one.
2. Set Word to think it was a fresh install (deleted files in registry)
3. Uninstalled Word and re-installed it, deleting all NORMAL files before
reinstalling
4. Uninstalled Word and installed the component version
5. Created Normal file, edited it and saved it (using Save ALL feature in
Word)
6. Tried to manually point Word at the Normal file in the template folder.
The only thing I haven't done yet is to re-image the Pc and I would prefer
not to do this if possible as this user has several very difficult to install
applications. Help!
This is what I did to try and fix it ( all failed):
1. Per every website I read I re-named the old file and let Word create a
new one.
2. Set Word to think it was a fresh install (deleted files in registry)
3. Uninstalled Word and re-installed it, deleting all NORMAL files before
reinstalling
4. Uninstalled Word and installed the component version
5. Created Normal file, edited it and saved it (using Save ALL feature in
Word)
6. Tried to manually point Word at the Normal file in the template folder.
The only thing I haven't done yet is to re-image the Pc and I would prefer
not to do this if possible as this user has several very difficult to install
applications. Help!