Word cannot save. Too many files open.

[EarlH]

We recently upgraded to Microsoft Office 2004 for Mac OS X.

Since upgrading, our users receive this error if they
attempt to save to a network drive:

"Word cannot complete the operation. Too many files are
open."

If they save to their local drive, it saves just fine.

The network drive is a Novell Netware 6 drive using Native
File Access Pack for connectivity.

Any ideas on how to fix this ?

 

[Beth Rosengard]

Hi Earl,

The "Can't Save to Server" bug is an OS issue that was supposed to have been
fixed with the OS 10.3.3 update. (The most current OS is 10.3.4.)

What is your OS version? If you are already at least in OS 10.3.3, I would
very much like to know!

--
Beth Rosengard
Mac MVP

Mac Word FAQ: <http://word.mvps.org/FAQs/WordMac/index.htm>
Entourage Help Page: <http://www.entourage.mvps.org>

 

[eARL h]

Our Macs were running 10.3.2. We upgraded to 10.3.4, but
this did not make a difference.

It appears that if you create a new document and save it
to the server, it saves just fine. But, if you open an
existing document and select save, the "too many files
open" error occurs. However, you may select SAVEAS and it
will save the file to the server with a different name.

The server is a Novell 6 server and we are using NFAP.

 

[Beth Rosengard]

Hi Earl,

Thanks for getting back on this. I've passed the info on to MS and will let
you know if/when I hear anything.

--
Beth Rosengard
Mac MVP

Mac Word FAQ: <http://word.mvps.org/FAQs/WordMac/index.htm>
Entourage Help Page: <http://www.entourage.mvps.org>

 

[Matt Centurión [MS]]

Hi Earl,

We've heard of issues with Novell servers (there's another thread on this
titled "Saving Word files to File Servers via AppleShare". One thing to try
is have the Novell server administrator locate the folder "Temporary Items"
on the volumes you mount and set the permissions to be everyone read/write.

Let us know if that helps.

Matt
MacWord Testing
Macintosh Business Unit

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