Word causes system to reboot

[Fred Marshall]

I'm working on a system that's rebooting itself.
Windows XP Home.
Runs fine until one opens a Word document from inside Word.
Then, immdediate black screen and reboot.

The system has been scanned for parasites using NAV, Ad-Aware SE Personal
and Spybot Search & Destroy 1.4. Nothing is found.

Microsoft Office was removed and re-installed. This seemed to work for a
while until the problem reappeared.

The hard drive passes the IBM/Hitachi tests.

Automatic reboot is turned off.

I can't rule out hardware but the operation leading to the reboot says
"software".

Suggestions would be most welcome.

Thanks,

Fred

 

[garfield-n-odie]

See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm .