Word closes after some period of inactivity

[ttp52]

I have this peculiar problem since upgraded to office 11.
Word will close itself after a while if left alone.

Any pointers ?? Thanks

 

[ttp52]

Hello,

More info her - I do not have NAV plug-in. I am using NAV CE without Office
plugin. Any help would be much appreciated.

Thanks

 

[Suzanne S. Barnhill]

If Norton AV was installed at one time then the DLL for the Office
Plug-in could still be registered.

Search for : officeav.dll

If you find it then go to Start/Run and run the following command:

regsvr32 /u "<path>\officeav.dll"

Here is a KB article that provides a few additional details. It does
not include information on Norton CE but it will contain additional
details on the unregister command if you need them:
http://support.microsoft.com/?kbid=329820