word closes when print

E

Emilio

When a tray to print a document, suddenly word close. What is wrong?

O.S. Macosx 10.4.11
Word v. 11.3

Thank you
 
C

CyberTaz

Word 11.3.[what]? .2, .5, .6, ...? Your release of Office should be updated
to 11.3.9 at the present time so I'd suggest that you launch the program, go
to Help & select Check for Updates... I think you'll find that doing so will
resolve your problem.

HTH |:>)
Bob Jones
[MVP] Office:Mac
 
E

Emilio

Thank you, I have updated to 11.3.9 and the same problem, impossible to print, the program closes...
 
C

CyberTaz

Okay, at least that narrows things down a bit:)

Is this one specific document that causes the crash or is it any doc you try
to print - including a brand new doc with freshly typed content? If it's
only one or several docs the problem is probably with them. Otherwise:

Have you checked to see if there is an updated printer driver available for
your printer? Check the mfr's web site.

Additionally it might not be a bad idea to do the following in this order:

1- Download & apply the OS X 10.4.11 *Combo Update* for your type of Mac,
which you can get here: http://www.apple.com/support/downloads/index1.html

2- Repair Disk Permissions afterward (using Apple's Disk Utility or other
appropriate utility such as Onyx or TechTool Pro)

3- Shut the Mac down then restart.

HTH |:>)
Bob Jones
[MVP] Office:Mac
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top