Word closes when selecting File or Tools menu

[Jill]

Hi,

You can visit the below site and follow each step in
it....and I am sure ur issue can be resolved.This is a
link to the Microsoft Knowledge base article 289634 which
has resolution and trouble-shooting steps to Word issues.
http://support.microsoft.com/default.aspx?scid=kb;en-
us;289634

Hope this helps!

Jill