Word closing on me

A

AYJ

My Word program is causing me problems. I get a message saying Buffer overun
detected. The system has to close. Any idea What that means?
 
G

garfield-n-odie [MVP]

Any idea what version of Word you have? Any idea what version of
Windows you have? Any idea what you're doing when the error message
occurs? Any idea what the entire error message says?
 
A

AYJ

I worked out why the message occured. I downloaded aned installed Word
proffesional update and it was clashing with the computer. I've restored the
computer to how it was before the installation of the update. The problem is
that I don't know how to remove the update from the system so the system
keeps trying to re-install it. Would you know how to help me with that?!!
 
J

JK

I am piggy-backing on this thread with the same issue - 2nd time for me (and
the last required a reformat of my machine, which I performed TWICE last
week):
I'm running Windows XP Pro SP2 on an IBM T42 laptop, 512MB RAM on a 1.7 GHz
Pentium M processor. My system is Hebrew-enabled.
I'm running MS Office Pro Enterprise 2003 after ALL of the updates to all of
the systems. It was running "clean" for a total of three days.
I was working in a bilingual document (English-Hebrew), about 15 minutes
after my last "save," when in the middle of typing I received a pop-up from
Microsoft Visual C++ Runtime Library (window title) that I had a "Buffer
overrun detected!"
The program responsible was C:\...\Winword.exe
The message reads: "A buffer overrun has been detected which has corrupted
the program's internal state. The program cannot safely continue execution
and must now be terminated."
As with my last run-in with this beast, every time I try to open Word and
receive the "recovery window" the program crashes again, with the same
message. The file, and the recovery file, are perfectly fine when run on my
desktop computer.
I have read in the KB that the problem has to do with some incompatible
other-language file, but my searches last time did not pick up any errant
..dll that could cause a problem.
At present I have a hangman's deadline over me and must complete my project.
I cannot afford the 3 days that it takes to re-install my system, and no
image program has yet worked to enable me to do it easily.
JK
 
A

AYJ

That's what my computer said!! It seems that the office update SP3 is not
compatible to the computer. If you recently downloaded it you should remove
it and then hopefully it'll work again. My system was also Hebrew enabled and
obviously there is a hitch with their program. Hatzlocho!
 
J

JK

I disagree. A lot of Microsoft's software is developed in Israel, and no
other aspect of Office SP3 is affected. Before I reformatted, it ran well for
months without a glitch.
Another thread mentioned a market worm or malware as the culprit and advised
running Ad-Aware and Spybot several times in a row to try and catch it. There
have been similar problems in both Italian and Dutch Multilingual User
Installations and they have required hot patches.
I just don't want to pay $50 for a personalized patch. But I may have to.
JK
 
A

AYJ

Sorry I can't be of any help!

JK said:
I disagree. A lot of Microsoft's software is developed in Israel, and no
other aspect of Office SP3 is affected. Before I reformatted, it ran well for
months without a glitch.
Another thread mentioned a market worm or malware as the culprit and advised
running Ad-Aware and Spybot several times in a row to try and catch it. There
have been similar problems in both Italian and Dutch Multilingual User
Installations and they have required hot patches.
I just don't want to pay $50 for a personalized patch. But I may have to.
JK
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top