word crahes when opening "macros enabled" file

[Annie]

When I try to open any previously saved Word document it asks if I want
to enable or disable macros. If I choose to enable them I am
immediately kicked out of Word every time without ever seeing my
document. If I disable them it becomes a read-only file, which is of
little use to me in that form. Any guidance would be appreciated. Thank
you.

 

[Daiya Mitchell]

You can do a Save As on a read-only file. However, since you say this
happens with every saved file, and presumably every saved file doesn't have
macros in it, something is very wrong with your Word setup.

Work through the troubleshooting tips listed here:

http://word.mvps.org/MacWordNew/TroubleshootingIndex.htm
(hit refresh a few times in Safari, or use a different browser)

 

[John McGhie [MVP - Word and Word Macintosh]]

Hi Annie:

That's a clear sign that you almost certainly have picked up a virus.

Update your antivirus program and let it do a deep scan of your hard disk.
It sounds as though the virus has spread.

You may be able to fix it by re-naming your Normal template. That might fix
it for now. However, the virus will still be lurking there somewhere among
your files, and it will come back eventually.

Cheers

When I try to open any previously saved Word document it asks if I want
to enable or disable macros. If I choose to enable them I am
immediately kicked out of Word every time without ever seeing my
document. If I disable them it becomes a read-only file, which is of
little use to me in that form. Any guidance would be appreciated. Thank
you.

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer
Sydney, Australia +61 4 1209 1410