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Ernesto Jerez
We have a Windows 2000 network with Windows 2000 server, Office 2000 professional is installed on clients
Word crash with documents while you are working on it or even only a few seconds after you open it. But if you try that document in another computer it works fine. We already tried Uninstall and Install Office, copy all to another document and save with a different name, Repair windows 2000, uninstall office and clean up the registry and delete all office folders and then installed again. Works for a while and then we get that kind of errors again
I'm not sure if we could migrate to Office XP because we have some applications that aren't certificated for XP
Please, if you any idea to try... I'm waiting. Thank you very much
This is the error in detail
Winword.exe has generated errors and will be closed by Windows
Also in the event viewer application log
Event Source: Microsoft Office 10, Description: Faulting application winword.exe version 10.0.2627.0 faulting module mssp3es.dll, version 2.0.26.10 fault address 0x0000f614.
Word crash with documents while you are working on it or even only a few seconds after you open it. But if you try that document in another computer it works fine. We already tried Uninstall and Install Office, copy all to another document and save with a different name, Repair windows 2000, uninstall office and clean up the registry and delete all office folders and then installed again. Works for a while and then we get that kind of errors again
I'm not sure if we could migrate to Office XP because we have some applications that aren't certificated for XP
Please, if you any idea to try... I'm waiting. Thank you very much
This is the error in detail
Winword.exe has generated errors and will be closed by Windows
Also in the event viewer application log
Event Source: Microsoft Office 10, Description: Faulting application winword.exe version 10.0.2627.0 faulting module mssp3es.dll, version 2.0.26.10 fault address 0x0000f614.