Word crash when opening earlier version of document

[Reynolds Saunders]

I have Word X for Mac Service Release 1. When I try to open a previous
version of a Word document saved with Version Tracker, Word quits and I get
an error message from OS X: "The application Microsoft Word has unexpectedly
quit." There are 10-12 previous versions, and trying to open any of them
crashes the program. Prior to the crash, I had renamed the file using "Save
as...". Now there are two differently named files with identical version
histories. Only this file seems to cause a problem. I was able to restore a
previous copy from last October ported to the Mac from my Windows machine
(may it rest in peace), whose title began with "Backup of." and it opened
previous versions OK. So did a backup whose title begins with "Bkup." (the
Word X version); when I opened previous versions of this file after using
"Save as," this also worked OK.

Any suggestions on 1) What happened to this file, 2) How to fix the file so
recent versions can be opened, and 3) How to prevent this from happening in
the future? You can imagine the impact of finding that previous versions
of a
document are effectively gone!

 

[matt neuburg]

Any suggestions on 1) What happened to this file, 2) How to fix the file so
recent versions can be opened, and 3) How to prevent this from happening in
the future?

I may be wrong about this, but I had the impression that the whole
Versions feature was kinda famous for going south and that it should be
avoided. To preserve backups of your documents, make copies and preserve
them. What I do is keep remaining the file, e.g. myDocumentv1,
myDocumetv2, and so forth, as it progresses through the stages of
evolution. m.

 

[Daiya Mitchell]

Any suggestions on 1) What happened to this file, 2) How to fix the file so
recent versions can be opened, and 3) How to prevent this from happening in
the future?

I may be wrong about this, but I had the impression that the whole
Versions feature was kinda famous for going south and that it should be
avoided. To preserve backups of your documents, make copies and preserve
them. What I do is keep remaining [renaming] the file, e.g. myDocumentv1,
myDocumetv2, and so forth, as it progresses through the stages of
evolution. m.

Ditto. So that covers 1) and 3). Re 2): Corrupt doc fixes are listed here,
not sure how they work on the Versions problem.
http://word.mvps.org/MacWordNew/DocumentCorruption.htm
(hit reload a few times in Safari, if that doesn't work, try Explorer)

 

[John McGhie [MVP - Word and Word Macintosh]]

To recover a file corrupted by the Versions function, "Maggie" the
document:=

1) Open the document

2) Carefully select all except the last paragraph mark

3) Copy

4) Paste to a new blank document

5) Save with a new file name.

Versions will inevitably corrupt your document: don't use it!

Cheers

Any suggestions on 1) What happened to this file, 2) How to fix the file so
recent versions can be opened, and 3) How to prevent this from happening in
the future?

I may be wrong about this, but I had the impression that the whole
Versions feature was kinda famous for going south and that it should be
avoided. To preserve backups of your documents, make copies and preserve
them. What I do is keep remaining [renaming] the file, e.g. myDocumentv1,
myDocumetv2, and so forth, as it progresses through the stages of
evolution. m.

Ditto. So that covers 1) and 3). Re 2): Corrupt doc fixes are listed here,
not sure how they work on the Versions problem.
http://word.mvps.org/MacWordNew/DocumentCorruption.htm
(hit reload a few times in Safari, if that doesn't work, try Explorer)

--

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me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer
Sydney, Australia +61 4 1209 1410