Word crash when Time Machine starts

W

Wellensian

I was working on a document this morning, every time Time Machine
started up, word would halt and not come back, I had to force quit.
The document was recovered, but couldn't be opened on a PC (NOT a DOCX
issue). Nightmare.
 
J

John McGhie

Sorry? I am not sure what your question is?


I was working on a document this morning, every time Time Machine
started up, word would halt and not come back, I had to force quit.
The document was recovered, but couldn't be opened on a PC (NOT a DOCX
issue). Nightmare.

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]
 
W

Wellensian

Sorry?  I am not sure what your question is?



--
Don't wait for your answer, click here:http://www.word.mvps.org/

Please reply in the group.  Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia.   mailto:[email protected]

Has anyone else experienced this problem. I've been a sporadic office
Mac user for 4 years, and I've never had an occasion where the
application locked completely like this. I was typing away and as
soon as Time Machine started doing its backup word stopped and never
started again, even after Time Machine had finished. I was working on
a reasonably large 11 page document in track changes mode with about
40% of the original text after all the changes. Every time word
crashed the recovery point in the document appeared to be the last
time I had saved it, rather than a later time.
 
J

John McGhie

I haven't seen a report of a problem exactly like that. I cannot see how a
shadow-copy (Time Machine) would upset Word.

So if it does, then that would be a bug and you should send it in to
Microsoft using "Send Feedback" on the Help Menu. Chances are, yours will
be the first report they have seen of this issue, and if you send it in,
they can put it on the list to be fixed.

If Word crashes, it will attempt to read the recovery file if there is one.
But if Word has simply "hung" then it doesn't know it has crashed and it
doesn't attempt to read the recovery file.

Under those circumstances, yes, you will get back only to the last save.

If Word did not survive for the recovery period you have set, before
crashing, there will not be a later recovery file to read, in which case,
again you will get back to the last full save.

I don't trust AutoRecovery at all: I rarely find it of any use at all. I
SAVE each time I pause to think. You may wish to adopt that as a working
habit.

Hope this helps


Has anyone else experienced this problem. I've been a sporadic office
Mac user for 4 years, and I've never had an occasion where the
application locked completely like this. I was typing away and as
soon as Time Machine started doing its backup word stopped and never
started again, even after Time Machine had finished. I was working on
a reasonably large 11 page document in track changes mode with about
40% of the original text after all the changes. Every time word
crashed the recovery point in the document appeared to be the last
time I had saved it, rather than a later time.

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]
 

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