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Message: [QUOTE="Jonathan, post: 5155250"] Terry, thanks for such a quick response and for the excellent resource this Word site will be -- now ad in the future. I haven't been able to try this yet but I remember that I changed the Normal.dotx file at about the time these crashes began so that could well be the problem. That would also explain the fact that I can open Word from a [docx] file. Too bad the error can't be so specific. I will report back a little later in the weekend for those who want to read the thread for a solution. Again, thanks! Jonathan [/QUOTE]