Word Crashes Consistently on Opening Docs

A

Alex

Mark,

I have encountered the same problem, Word XP crashes and
reboots the computer while opening a document, especially
those with embedded graphics. Once rebooted, the
document opens fine. The MS online crash analysis
indicates a device driver error. I have not recently
installed any new hardware or software but am running
Norton antivirus. I have done numerous virus and worm
scans, and completed windows and office updates

Sorry I could not offer a solution but hope my inputs can
help someone else figure out what is going wrong.

Alex
 

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