Word Crashes on Using Expanding Menus

D

Deedo

I have a very unusual problem in that my Microsoft Word 2003 installation has
become corrupt and I have tried everything apart from blowing it away and
starting from scratch.

When I use word, it is fine. As soon as I attempt to access the extended
menus via the chevrons word crashes my entire laptop. I cant even access the
'about' menu item to get my PID to report the problem to Microsoft.

The interesting thing, is that when I start windows XP in safe mode, I have
no problems. As soon as I load everything up as normal I get the crash. The
last straw came at the weekend when it corrupted my Windows XP installation
and I had to reinstall everything.

Have tried the following:
- Repair
- Winword.exe /a
- delete normal template
- reinstall

Tonite, I am going to try to set the menus so that they are always showing
rather than having the expanding menus (that is if I can get into the options
submenu without crashing)

Has anyone else had a problem like this? It is really miffing me off.
 

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