Hi Melanie,
When you reinstalled, did you first run the Office remover? If not, you
don't have a clean install. I suggest you do it right. This may or may not
help the specific problem but until you've got a clean install, you won't
know. Here's how:
The Remove Office tool is located in the Value Pack folder on the Office X
CD. Install it and run it. Also don't forget to install any Value Pack
items you need. Now reinstall Office X using the installer on the CD or do
a Drag & Drop to the Applications folder. When you've finished, you'll need
to download (<
http://www.microsoft.com/mac/download/>) and install the
Office X 10.1.2 & 10.1.4 updaters. Then run Disk Utility First Aid to
repair permissions: Go to Macintosh HD/Applications/Utilities; open up Disk
Utility; select your hard disk and click the First Aid tab and then the
button to "Repair Disk Permissions".
Before uninstalling Office, you might want to back up various files. See
here for backup suggestions: <
http://www.entourage.mvps.org/backup.html>.
--
Beth Rosengard
Mac MVP
Mac Word FAQ: <
http://www.mvps.org/word/FAQs/WordMac/index.htm>
Entourage Help Page: <
http://www.entourage.mvps.org/toc.html>
